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When i first started i loved it, it was more about customer experience, building rapport, and helping as much as possible, over the last couple years it has moved more towards pushing numbers and stats and less and less cx based. When changes are made are executed poorly cause issues systemwide
Qu’est-ce qui vous rend le plus heureux au travail?
Money and working from home
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Rolling out changes and communication
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We're expecting to do more and more and when other departments are disbanding the work load goes to another department thats already struggling, so they are expected to do more with no change in pay
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