Dennys Compagnie réclamée
Denny's operates family-style restaurant chains. Lire la suite
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The manager was very positive, clearly communicated and prompt to schedule interview and begin hiring processing. Sadly, he's gone due to low support from DM, pay and not feeling heard.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Long wait times, long food service times, tickets coming up piecemeal. Trays scorching server hands and arms. Train cooks to read ahead and drop items accordingly, timing and proper meat preparation. Ensure cleaning is done, especially where customers can see! Disallow kitchen radio.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Hire qualified people to manage. Offer benefits. Actually follow federal and state employment laws. Food safety, especially cleanliness of kitchen. Do not notify employees of surprise visits. Come in back door and observe what goes on in kitchen evenings and nights. FOLLOW CORPORATE PROCEDURES
Que faut-il changer pour améliorer la culture de l’entreprise?
Attitude from management down. Applied, interviewed and acceoted a job; DO IT! Actually write people up and dismiss those who choose to do as they please. Communicate, especially about significant schedule changes. Listen when someone comes to you with an issue and several possible solutions.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Have firm, fair and consistent consequences for lack of adherence to procedure and protocol. Do not reward those who are late, out of uniform or on their phone all shift with a differential. Offer affordable insurance, including AFLAC. Give raises to servers who go above and beyond.
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