Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy | Comparably

Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

Infosys BPO, the business process outsourcing subsidiary of Infosys. Lire la suite
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leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

pay me wages on par with the industry.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

listen to the client instead of pushing your agenda for personal gain

Que faut-il changer pour améliorer la culture de l’entreprise?

hire leaders who understand the local markets in which INfosys wants to hire within

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

be honest, be compassionate and recognize that employees are humans that deserve respect, and time with their families. Practices in the office that work in one country typically do not work in USA. Infosys is an international company, but struggles to be a global one.

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