Kelly Compagnie réclamée
Kelly Services, Inc. is an American office staffing company that operates globally. The company places employees at all levels in various sectors including financial services, information technology, and law. Lire la suite
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Training doesn't prepare you fully for the realities and complexities of working with customers (if on chat, literally 2-3 customers at once). It is an extremely stressful environment, and when you're working from home, there's no way to really get away from it.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They keep a widely distributed team running.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Teams bonding even though they all work remotely.
Quelles sont les meilleures choses à propos de votre équipe?
The team does their best to support each other, even if they don't know the answers yet either.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
One year for benefits to even start. The same position at other vendors or with the client directly would pay several dollars more per hour.
Qu’avez-vous le plus aimé du procédé d’entretien?
Interviewing was relatively simple. There's one video interview, and most find out at the end if they get the position. The hardest part is scheduling the interview.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
High workload due to understaffing, frequent system errors and outages, high turnover, over-reliance on customer surveys (i.e. being penalized when a customer is upset at the company), having to clock out to use the restroom outside of scheduled breaks.
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