Kelly Leadership Employee Reviews | Comparably
Kelly Claimed Company
Kelly Services, Inc. is an American office staffing company that operates globally. The company places employees at all levels in various sectors including financial services, information technology, and law. read more
EMPLOYEE
PARTICIPANTS
284
TOTAL
RATINGS
3163
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Kelly Leadership Employee Reviews

What do you like best about the leadership team?

That they are leaders who get stuff done

They listen and value your input

They really empower people with positive vibes and lessons

Accessible and able to be met with.

Good people but a bit disorganized

Full of encouragement and listen to ideas.

Approachable and have a Servant Leadership approach. They are there to serve those who report to them as well as the rest of #TeamKelly.

The leadership team has a clear sense of direction.

Very informative and helpful to me

The transparency, communication and vision are on the forefront. They have been remarkable during unprecedented times offering understating, flexibility and an interest to know what they can do to offer guidance, clarity and kindness.

Review from Operations Dept

They truly care about their employees and do what they can to help.

Review from Customer Support Dept

Very organized, informative and honest.

Review from Admin Dept

Constructive criticism and not to hard on the employees

Review from Customer Support Dept

Very helpful and truly understanding.

Review from Admin Dept

Always willing to help when needed.

Review from Customer Support Dept

They aren't too pushy, just let employees work as long as everything is okay.

Review from Product Dept

They keep a widely distributed team running.

Review from Customer Support Dept

They worked hard to gain revitalize positions.

Review from Customer Support Dept

make it easier to talk to a person instead of a recorded voice and a main menu

Review from Communications Dept

Quick to respond and help

Review from Customer Support Dept

What does the leadership team need to get better at?

Owning the structure, direction and being accountable

They need to support their employees better and not immediately take sides of the accuser. They also need to learn some negotiation skills, so the accusers have to admit their part of the problem and take corrective actions. The mangers always need to talk to their employees in a professional way.

Leadership needs to get better at supporting their employees. My direct manager was great, anyone above him took weeks to respond to a simple email which is in everyone's BASIC FUNCTIONS and REQUIRED TASKS EACH DAY! Absolutely the most unprofessional leadership I've ever seen.

Review from Customer Support Dept

Taking care of their underpaid labor

Not coming behind and on the sides of the workers folding their arms watching them work. Please stop bothering them all the time about pull up your mask, glasses while workers are hard at work

The leadership team is exclusively male. They surround themselves with people who tell them what they want to hear and not qualified professionals.

HIring and promoting better senior leaders. The last President of P&I ran the organization into the ground and it doesn't appear to be recovering.

Review from Operations Dept

They've done nothing to help me find another assignment. They now work remotely so there's no office to go to and they don't seem to be able to answer a phone or return a call.

Review from Customer Support Dept

Too much overtime not enough benefit for hard work.

Review from Product Dept

The whole hiring and managing department

Review from Product Dept

helping employees and allowing overtime plus giving raises for hard working people

Review from Customer Support Dept

Learning their job and actually helping

Review from Customer Support Dept

working to better employees and push up the ladder

Review from Customer Support Dept

listening to their employees, and taking our suggestions to heart

Review from Customer Support Dept

Communications. They are always behind what needs to be said. It’s like they don’t know how to give out critical info

Review from Customer Support Dept

Returning emails and phone calls

Review from Admin Dept

Allowing time for training updates.

Review from Customer Support Dept

If you aren't related to someone, you won't get anywhere and will end up cleaning up after endless bad management.

Review from IT Dept

Nepotism-based only management, without any prior experience.

Review from IT Dept

I never hear or see the leadership team.

Review from Operations Dept
BOTTOM
45%

Leadership Scores are rated in the Bottom 45% of similar size companies on Comparably

Rated Kelly Leadership the Highest

  • Department - Sales
    +20%
  • Department - Admin
    +18%
  • Experience - Entry Level
    +18%

Rated Kelly Leadership the Lowest

  • Department - IT
    -19%
  • Department - Product
    -12%
  • Experience - 3 to 6 Years
    -11%
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