Kelly Culture | Comparably
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Kelly Claimed Company
Kelly Services, Inc. is an American office staffing company that operates globally. The company places employees at all levels in various sectors including financial services, information technology, and law. read more
EMPLOYEE
PARTICIPANTS
280
TOTAL
RATINGS
3117

Kelly Company Culture

Kelly Culture

This score is derived from employee ratings & reviews
3.6/5
Kelly's Overall Culture is rated C+

Top Rated Culture Dimensions

Kelly CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Peter Quigley Kelly's CEO
Peter Quigley
67 /100

Diversity at Kelly

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Kelly have rated Meetings, Team, and Work Culture as the highest categories they have scored

Women at Kelly

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Kelly have rated Team, Environment, and Work Culture as the highest categories they have scored

Kelly eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

10

Kelly employees are 10% more likely to recommend Kelly as a great place to work

46%Promoters
18%Passives
36%Detractors

Working at Kelly

Working at Kelly is rated average by 280 employees, across various culture dimensions. Kelly employees are most satisfied about Environment, Meetings, and Team categories, putting Kelly’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Flint, MI. See below in detail how working at Kelly was rated by employees.

Overall Company Culture at Kelly

C+

Overall Company Culture at Kelly is rated C+

Last updated a month ago

Top
50%

Kelly ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 280 Employees

View Results
0
20
40
60
80
100
Sales
84
Sales84
Admin
82
Admin82
HR
75
HR75
Communications
72
Communications72
Customer Support
70
Customer Support70
Design
70
Design70
Operations
62
Operations62
Engineering
60
Engineering60
Product
59
Product59
IT
46
IT46

Kelly Employee Reviews

Out of 400 Kelly employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Kelly improve their work culture.

72%
28%
Positive Reviews72%
Constructive Feedback28%

Positive Reviews From Kelly Employees

  • What is most positive about the culture and environment at your company?
    It is fun to work with students
  • What is most positive about the culture and environment at your company?
    We get to work with children and they are usually fun to work with and it is rewarding to teach.
  • What did you like most about the interview process?
    The people I interviewed with.

Constructive Feedback From Kelly Employees

  • What do your coworkers need to improve and how could you work together better?
    They need to be professional , give better directions and follow all safety precautions, and accept all people regardless of their political views.
  • What does the leadership team need to get better at?
    They need to support their employees better and not immediately take sides of the accuser. They also need to learn some negotiation skills, so the accusers have to admit their part of the problem and take corrective actions. The mangers always need to talk to their employees in a professional way.
  • What's going wrong and how can it be improved?
    Everything, from the treatment of the employees to the understanding the employees are then able to provide to customers because at the end of the day no one wants to work for a company that constantly denies you basic human rights.

Kelly Company Information

Kelly Company Overview

Kelly Services, Inc. is an American office staffing company that operates globally. The company places employees at all levels in various sectors including financial services, information technology, and law.

Kelly was founded in 1946 and its current CEO is Peter Quigley. Since its inception 80 years ago, Kelly has grown to 10001 employees.

Kelly Mission, Vision & Values

Kelly Mission Statement

To provide the world's best workforce solutions

Kelly Vision Statement

To provide the world's best workforce solutions

Kelly Values

  • We are personally responsible for our actions, outcomes and reputation
  • We build strong relationships and create Kelly advocates for life
  • We own and resolve customer and candidate issues with urgency
  • We treat every customer, employee and supplier with respect and integrity
  • We continuously seek opportunities to innovate and improve the Kelly experience
HeadquarterTroy, MI 48084-4782
United States of America
Websitekellyservices.com
Founding Date1946
Tel91 124 472 6666
Company StatusPublic
StockKELYA

Kelly Competitors

Kelly competitors include ManpowerGroup, Randstad, TEKsystems, and LUMESSE INC. Kelly ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Kelly compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    ManpowerGroup's Logo
    ManpowerGroup
    4.2/5
  2. #2
    Randstad's Logo
    Randstad
    4.1/5
  3. #3
    TEKsystems' Logo
    TEKsystems
    4.0/5
  4. #4
    Kelly's Logo
    Kelly
    3.6/5
  5. #5
    LUMESSE INC's Logo
    LUMESSE INC
    3.2/5
  • Culture Video

Kelly Employees

Kelly has 10001 employees. 280 employees at Kelly have reviewed Kelly across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 280 Kelly employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Kelly are not very pleased with their total compensation at Kelly, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Kelly are pleased with their team. 280 Participants grade the quality of their coworkers a B. The majority believe the meetings at Kelly are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Kelly believe the environment at Kelly is positive. Most Participants believe the pace of work at Kelly is comfortably fast. About 68% of the employees at Kelly work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Kelly are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Kelly employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Kelly report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Kelly have 0 meetings
Meetings
A Day in the Life
80% of Kelly employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Kelly employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Kelly employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Kelly employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
78% of Kelly employees call their work environment positive
Environment

Joining Kelly - Employee Onboarding

The prevailing opinion from employees about joining Kelly is that the company was prepared on their first day. Kelly employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Kelly KPIs and OKRs

At Kelly 71% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Kelly's KPIs and OKRs is essential for its success. Out of 15 Kelly employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 8 have said yes.

AnswerPercent
Yes53%
No47%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes71%
No29%
Are the KPIs/OKRs for your department clear?

Kelly CEO & Leadership

Kelly CEO - Peter Quigley

Peter Quigley Kelly's CEO
67 /100

Kelly’s CEO Peter Quigley started in this role in 2019. Peter’s approval rate is lower compared to CEOs at similar sized companies, putting Peter in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to CEOs of all other companies in Flint, MI. Peter Quigley’s employees rank Kelly in the Top 15% for Environment, in the Top 25% for Meetings, and in the Top 25% for Team. Quigley is generally unpopular with Kelly employees, but ranks especially low with employees in the IT department, and by employees in the Product department and Hispanic or Latino employees. However, employees in the Admin department have a slightly more favorable view of the CEO. When compared to Kelly’s competitors, Peter Quigley ranks below both LUMESSE INC CEO Didier Bench and TEKsystems CEO Jay Alvather.

Kelly Leadership

The Kelly Executive Team is rated a “C+” and led by CEO Peter Quigley, Executive VP, President of Global Talent Solutions and GM of Sales, Mktg & HR Teresa Carroll, and Exec. VP, President of Global Staffing and GM of Global IT, Business Services & Service Peter W. Quigley

  • Peter Quigley  CEO / President

    Peter Quigley CEO / President

    Peter Quigley serves as the CEO / President of Kelly.

  • Teresa Carroll Executive VP, President of Global Talent Solutions and GM of Sales, Mktg & HR

    Ms. Teresa S. Carroll has been Executive Vice President, General Manager of Sales, Marketing & Human Resources and... read more

  • Peter W. Quigley Exec. VP, President of Global Staffing and GM of Global IT, Business Services & Service

    Mr. Peter W. Quigley has been Executive Vice President, General Manager of Global Information Technology, Global... read more

  • Terence E. Adderley Executive Chairman

    Mr. Terence E. Adderley, also known as Terry., served as the Chief Executive Officer of Kelly Services Inc. from 1967 to... read more

  • Terrence B. Larkin Independent Director

    Mr. Terrence B. Larkin, also known as Terry, has been an Executive Vice President of Business Development and General... read more

  • Nicola Soares Vice President and Managing Director of Product Centers for Excellence

    Ms. Nicola Soares has been Managing Director of Kelly's Product Centers of Excellence and Vice President at Kelly... read more

  • Debra Thorpe Senior Vice President of Centralized Operations Management

    Ms. Debra Thorpe, also known as Deb, serves as Senior Vice President of Centralized Operations Management at Kelly... read more

  • Myke Hawkins Senior Vice President of Global Solutions

    Mr. Myke Hawkins has been a Senior Vice President of Global Solutions at Kelly Services, Inc. since April 2015. Before... read more

  • James H. Bradley Senior VP & GM of Global Business Services

    Mr. James H. Bradley, also known as Jim, has been Senior Vice President and General Manager of Global Business Services... read more

Kelly Salaries

How much does Kelly pay?

How much do people at Kelly get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kelly is $125,408, or $60 per hour, while the estimated median salary is $120,131, or $57 per hour.

At Kelly, the highest paid job is a Group Product Manager at $225,418 annually and the lowest is an Executive Assistant at $46,000 annually. Average Kelly salaries by department include: Design at $129,941, Business Development at $157,688, Communications at $237,240, and IT at $79,783. Half of Kelly salaries are above $120,131.

160 employees at Kelly rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 484 ratings) while 151 employees at Kelly rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 157 ratings).

Salaries contributed from Kelly employees include job titles like Developer, Business Analyst, Executive Assistant, and Secretary. Comparably data has a total of 7 salary records from Kelly employees.

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$175k
$175k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$125,408*
Average Compensation
$120,131*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Kelly Salaries by City

Kelly Salaries by Department

Explore Kelly Salaries

Diversity & Inclusion at Kelly

Diverse employees at Kelly score the company 69/100 across various culture categories, placing Kelly in the Top 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Kelly across various culture dimensions.

Ranked Culture the Highest

Women 84/100
Department - Communications
Men 84/100
Department - Sales
Diverse Employees 80/100
Department - Sales

Ranked Culture the Lowest

Women 56/100
Department - IT
Men 22/100
Department - IT
Diverse Employees 58/100
Tenure - Less Than 1 Year

Kelly Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Kelly PTO

Kelly's PTO and Vacation policy typically gives 10-15 days off a year. Kelly's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time40%
Vacation Policy0%
Office Meals20%
401k Contribution20%
Childcare20%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo14%
$1500 - $2500/mo14%
$1000 -$1500/mo0%
$500 -$1000/mo58%
Less than $500/mo14%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Kelly Careers

Kelly Jobs

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H1B Visa

In 2019, Kelly applied for 114 H1B visas. Of the work permits applied for, 71% were approved.

Work Permit Application Outcome

Kelly has a total of 10001 employees

114
Total Applied
  • 71% Granted (81 out of 114)
  • 3% Denied (3 out of 114)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 114)
  • 26% Certified-Withdrawn Application was approved but later withdrawn by employer (30 out of 114)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Kelly Know You Want To Work There

Overview of Candidates Interested in Kelly on Comparably

Candidates By Department

All Industries
24%
Engineering
14%
Finance
10%
IT
10%
Design
10%
Other
33%

Candidates By Location

Detroit
19%
Royal Oak
10%
Atlanta
5%
Colorado Springs
5%
Austin
5%
Other
57%

Kelly Internship Program

Acquiring a position in Kelly's Internship Program is generally does not offer internships. Why intern at Kelly? Employees are happy at Kelly and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Kelly employees say they’re never bored at work. Additionally, 36% have developed close friendships with their co-workers.

How difficult is it to get an internship at Kelly?

Customer Support
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult33%
Does Not Offer Internships34%
Answered by 3 Customer Support Interns

Frequently Asked Questions regarding Kelly

Who is the CEO of Kelly?

Kelly CEO is Peter Quigley, their score by employees is 67

What is Kelly eNPS?

The eNPS for Kelly is 10

What is Kelly revenue?

Kelly revenue is $5B

What is the salary for Product Manager in Kelly?

Product Manager average salary in the US is 121k

What are the salaries in the HR in Kelly?

The average salaries for HR in Kelly is 142k

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