Kelly CS Rep Employee Reviews

It's been positive, nurturing and supportive the whole way. They've worked with me to accomodate my disabilities.

Review from Customer Support Dept

I have had a Great experience with my company, everyone is very friendly and helpful

Review from Customer Support Dept

Great environment quiet work space

Review from Customer Support Dept

It's definitely one of the better places I have worked for.

Review from Customer Support Dept

Training doesn't prepare you fully for the realities and complexities of working with customers (if on chat, literally 2-3 customers at once). It is an extremely stressful environment, and when you're working from home, there's no way to really get away from it.

Review from Customer Support Dept

They truly care about their employees and do what they can to help.

Review from Customer Support Dept

Constructive criticism and not to hard on the employees

Review from Customer Support Dept

Always willing to help when needed.

Review from Customer Support Dept

They keep a widely distributed team running.

Review from Customer Support Dept

They worked hard to gain revitalize positions.

Review from Customer Support Dept

They've done nothing to help me find another assignment. They now work remotely so there's no office to go to and they don't seem to be able to answer a phone or return a call.

Review from Customer Support Dept

helping employees and allowing overtime plus giving raises for hard working people

Review from Customer Support Dept

Learning their job and actually helping

Review from Customer Support Dept

working to better employees and push up the ladder

Review from Customer Support Dept

listening to their employees, and taking our suggestions to heart

Review from Customer Support Dept

It covers the things I need.

Review from Customer Support Dept

getting paid every week on a Friday

Review from Customer Support Dept

Best Part was the insurance offers and discounts

Review from Customer Support Dept

401 K is the best part of compensation

Review from Customer Support Dept

Overall, it’s a good package. Good pay.

Review from Customer Support Dept

One year for benefits to even start. The same position at other vendors or with the client directly would pay several dollars more per hour.

Review from Customer Support Dept

I was there 7 months and never was told when o could get health insurance or anything.

Review from Customer Support Dept

I honestly would like a better opportunity to talk with co workers about our day to day problems

Review from Customer Support Dept

i should get paid more than i do i am lucky if i get to eat

Review from Customer Support Dept

Higher pay for the hard work.

Review from Customer Support Dept

They're all friendly and helpful.

Review from Customer Support Dept

The people I was assigned with were pretty good. We tried to help each other.

Review from Customer Support Dept

We communicate and work well together

Review from Customer Support Dept

We stick together even when times are hard. Losing one is literally like losing your best friend

Review from Customer Support Dept

The team does their best to support each other, even if they don't know the answers yet either.

Review from Customer Support Dept

working as a team and communicating

Review from Customer Support Dept

It's open, friendly and encouraging.

Review from Customer Support Dept

At my assignment they didn't micromanage.

Review from Customer Support Dept

We have a mixed variety of cultures and different work enviroments

Review from Customer Support Dept

Constructive criticism and team work efforts

Review from Customer Support Dept

Just knowing that we are all a family.

Review from Customer Support Dept

More opportunities to vent our frustrations

Review from Customer Support Dept

INTERACTION with the employees at all times. Daily check ins do what you say you are going to do!

Review from Customer Support Dept

I like the typing test and online simulation the best

Review from Customer Support Dept

The atmosphere made me feel comfortable

Review from Customer Support Dept

Questions were simple and straight to the point.

Review from Customer Support Dept

Interviewing was relatively simple. There's one video interview, and most find out at the end if they get the position. The hardest part is scheduling the interview.

Review from Customer Support Dept

It was easy because we facetimed

Review from Customer Support Dept

i think it could have been better

Review from Customer Support Dept

Allow for more times for interviews and vet the sups and TL's you hire

Review from Customer Support Dept

Better contact people are mean

Review from Customer Support Dept

Being able to help customers and engage with my management and team.

Review from Customer Support Dept

I love the job, the environment and the whole team as well they are great!

Review from Customer Support Dept

Not a lot of work

Review from Customer Support Dept

Being around my co-workers every day.

Review from Customer Support Dept

the work that I do

Review from Customer Support Dept

Once your assignment has ended its like you don't exist.

Review from Customer Support Dept

High workload due to understaffing, frequent system errors and outages, high turnover, over-reliance on customer surveys (i.e. being penalized when a customer is upset at the company), having to clock out to use the restroom outside of scheduled breaks.

Review from Customer Support Dept

feel i should be paid more and not sure what the point of working is when you can't afford to eat

Review from Customer Support Dept

There is no directions from management and you get ignored

Review from Customer Support Dept

Lack of support and having a set schedule will reduce the amount of call offs leaving those who are present get the bad.

Review from Customer Support Dept

The people and the lunches

Review from Customer Support Dept

The opportunity to work overtime

Review from Customer Support Dept