Kirkland's home decor and uniquely distinctive gifts. From wall decor, home decorations and furniture, hundreds of your favorite items. Lire la suite
Execs & upper mgmt prefer positive only feedback inhibiting adequate & efficent reporting. This tactic allows for a huge disconect between customer, store, & employee feedback. If there is a concern or oppertunity with operations there is limited opportunity to bubble that up & effectively resolve.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
high prices, poor service, poor quality, and no variety in our style
Quelles sont les meilleures choses à propos de votre équipe?
We have an established expectation. We respect eachother and we work well as a team. Our manager communicates with us, knows what we need to be our best, and is clear about what they need to be successful.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Leadership provides direction, can listen, is aware of concers or opportunities, fosters development, acknowledges true (not superficial marketing) wins, provides clarity. Leadership invests in their staff & development. Kirkland's has a huge oppertunity to truly develop a leadership culture.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our store. I will never go to another store. Our manager is the difference. Kirklands has no clue how to be positive. They push credit cards, kclub, & sales and they call that customer service. That's making Kirkland's plan not customer service.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Hourly wage & hours are far beneath market. Salary expectations maintain 45 or more weekly, never less than without scrutiny. Employee expectations are excessive. Staffing is often one person in a dangerous retail environment. I do not believe it is a safe place to work and no one cares.
Other Employee Reviews for Kirkland's
×