Kirkland's Competitors | Comparably
Kirkland's home decor and uniquely distinctive gifts. From wall decor, home decorations and furniture, hundreds of your favorite items. read more
EMPLOYEE
PARTICIPANTS
161
TOTAL
RATINGS
1377

Kirkland's Competitors

Kirkland's competitors include FRONTGATE, Wayfair, Hobby Lobby, World Market and Garden Ridge. Kirkland's ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how Kirkland's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd

See Kirkland's Culture vs Competitors:

Kirkland's Competitors
RankCompanyScore
1FRONTGATE74
2Wayfair71
3Hobby Lobby61
4Kirkland's58
5World Market56

Kirkland's Competitors at a Glance

Product Quality Score Comparison

Kirkland's Ranks 2nd in Product Quality Score

62 Customers rate Kirkland's' Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below Hobby Lobby.

  1. 1st
    Hobby Lobby
    3.9 / 5
  2. 2nd
    Kirkland's
    3.7 / 5
  3. 3rd
    World Market
    3 / 5
  4. 4th
    FRONTGATE
    2.2 / 5
  5. 5th
    Wayfair
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1Hobby Lobby78
2Kirkland's75
3World Market61
4FRONTGATE44
5Wayfair39
NPS Comparison

Kirkland's Ranks 1st in Net Promoter Score

72 Customers rate Kirkland's' Net Promoter Score a 34, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Kirkland's to a friend?”.

  1. 1st
    Kirkland's
    34
  2. 2nd
    Hobby Lobby
    32
  3. 3rd
    World Market
    -12
  4. 4th
    Wayfair
    -51
  5. 5th
    FRONTGATE
    -64
NPS Comparison
RankCompany Score
1Kirkland's34
2Hobby Lobby32
3World Market-12
4Wayfair-51
5FRONTGATE-64
Pricing Score Comparison

Kirkland's Ranks 2nd in Pricing Score

55 Customers rate Kirkland's' Pricing Score a 3.7/5, which ranks it 2nd against its competitors, below Hobby Lobby.

  1. 1st
    Hobby Lobby
    3.7 / 5
  2. 2nd
    Kirkland's
    3.7 / 5
  3. 3rd
    World Market
    3 / 5
  4. 4th
    FRONTGATE
    1.9 / 5
  5. 5th
    Wayfair
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Hobby Lobby74
2Kirkland's74
3World Market61
4FRONTGATE39
5Wayfair35
Customer Service Comparison

Kirkland's Ranks 2nd in Customer Service

51 Customers rate Kirkland's' Customer Service a 3.7/5, which ranks it 2nd against its competitors, below Hobby Lobby.

  1. 1st
    Hobby Lobby
    3.8 / 5
  2. 2nd
    Kirkland's
    3.7 / 5
  3. 3rd
    World Market
    2.9 / 5
  4. 4th
    Wayfair
    1.7 / 5
  5. 5th
    FRONTGATE
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Hobby Lobby76
2Kirkland's74
3World Market58
4Wayfair35
5FRONTGATE34
Overall Culture Score Comparison

Kirkland's Ranks 4th in Overall Culture Score

161 Employees rate Kirkland's' Overall Culture a 58/100, which ranks it 4th against its competitors, below Hobby Lobby. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    FRONTGATE
    74 / 100
  2. 2nd
    Wayfair
    71 / 100
  3. 3rd
    Hobby Lobby
    61 / 100
  4. 4th
    Kirkland's
    58 / 100
  5. 5th
    World Market
    56 / 100
Overall Culture Score Comparison
RankCompany Score
1FRONTGATE74
2Wayfair71
3Hobby Lobby61
4Kirkland's58
5World Market56
eNPS Comparison

Kirkland's Ranks 4th in Employee Net Promoter Score

137 Employees rate Kirkland's' Employee Net Promoter Score a -35, which ranks it 4th against its competitors, below Hobby Lobby. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Kirkland's to a friend?”.

  1. 1st
    FRONTGATE
    33
  2. 2nd
    Wayfair
    -8
  3. 3rd
    Hobby Lobby
    -32
  4. 4th
    Kirkland's
    -35
  5. 5th
    World Market
    -46
eNPS Comparison
RankCompany eNPS
1FRONTGATE33
2Wayfair-8
3Hobby Lobby-32
4Kirkland's-35
5World Market-46
Gender Score Comparison

Kirkland's Ranks 2nd in Gender Score

19 Employees rate Kirkland's' Gender Score a 70/100, which ranks it 2nd against its competitors, below Wayfair. The Gender Score tracks how positively women rate their experience at Kirkland's.

  1. 1st
    Wayfair
    72 / 100
  2. 2nd
    Kirkland's
    70 / 100
  3. 3rd
    Hobby Lobby
    64 / 100
  4. 4th
    World Market
    62 / 100
Gender Score Comparison
RankCompany Score
1Wayfair72
2Kirkland's70
3Hobby Lobby64
4World Market62
Diversity Score Comparison

Kirkland's Ranks 4th in Diversity Score

8 Employees rate Kirkland's' Diversity Score a 58/100, which ranks it 4th against its competitors, below World Market. The Diversity Score tracks how positively diverse employees rate their experience at Kirkland's.

  1. 1st
    Wayfair
    70 / 100
  2. 2nd
    Hobby Lobby
    67 / 100
  3. 3rd
    World Market
    64 / 100
  4. 4th
    Kirkland's
    58 / 100
Diversity Score Comparison
RankCompany Score
1Wayfair70
2Hobby Lobby67
3World Market64
4Kirkland's58

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