Kirkland's Culture | Comparably
Kirkland's home decor and uniquely distinctive gifts. From wall decor, home decorations and furniture, hundreds of your favorite items. read more
EMPLOYEE
PARTICIPANTS
161
TOTAL
RATINGS
1377

Kirkland's Company Culture

Kirkland's Culture

This score is derived from employee ratings & reviews
2.7/5
Kirkland's' Overall Culture is rated D

Top Rated Culture Dimensions

Kirkland's CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Steven C. Woodward Kirkland's' CEO
Steven C. Woodward
56 /100

Diversity at Kirkland's

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Kirkland's have rated Office Culture, Environment, and CEO Rating as the highest categories they have scored

Women at Kirkland's

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Kirkland's have rated Retention, Team, and Environment as the highest categories they have scored

Kirkland's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Kirkland's employees are -35% more likely to recommend Kirkland's as a great place to work

25%Promoters
15%Passives
60%Detractors

Working at Kirkland's

Working at Kirkland's is rated below average by 161 employees, across various culture dimensions. Kirkland's employees rate Office Culture highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Kirkland's’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Nashville, TN. See below in detail how working at Kirkland's was rated by employees.

Overall Company Culture at Kirkland's

D

Overall Company Culture at Kirkland's is rated D

Last updated 13 days ago

Bottom
20%

Kirkland's ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 161 Employees

View Results
0
20
40
60
80
100
Sales
67
Sales67
Customer Support
57
Customer Support57

Kirkland's Employee Reviews

Out of 147 Kirkland's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Kirkland's improve their work culture.

72%
28%
Positive Reviews72%
Constructive Feedback28%

Positive Reviews From Kirkland's Employees

  • What did you like most about the interview process?
    The person who I Interviewed. I thought she was the store manager as was excited to work for her then found out she was a traveling manager.
  • What makes you most happy at work?
    People and my co workers.
  • What are some of the best things about your team?
    We work together, we see the bigger picture.

Constructive Feedback From Kirkland's Employees

  • What do your coworkers need to improve and how could you work together better?
    Training and better management skills
  • What would you improve about your company's interview process?
    Room for negotiations for pay
  • What's going wrong and how can it be improved?
    I just explained this before

Kirkland's Company Information

Kirkland's Company Overview

Kirkland's home decor and uniquely distinctive gifts. From wall decor, home decorations and furniture, hundreds of your favorite items.

Kirkland's Mission, Vision & Values

Kirkland's Mission & Values

At Kirkland’s, we believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment by partnering with organizations that share our purpose: To inspire and experience the warm emotions and pride of home sweet home.

Kirkland's Vision Statement

The retail industry is practically in Carl Kirkland's blood. The co-founder was raised in his family's clothing store in Union City, TN. At a young age, he was put in charge of the Boy Scout department and had his first hands-on experience merchandising. In 1966, Carl opened a franchised gift shop in Old Hickory Mall in Jackson, TN where he perfected his ability to find and merchandise stylish items at even more stylish prices. At about the same time, Carl's cousin, Robert Kirkland, did the same in Nashville, TN. Both men found success with their down-to-earth business model: offer customers trendy items at great prices. Then, keep new and unique products flowing into the store to please the customer with fresh ideas for their home.

Headquarter2501 Mcgavock Pike, Suite 1000
Nashville, TN 37214
United States of America
Websitewww.kirklands.com/
Founding Date1966
Tel1(877) 541-4855
Company StatusPublic
StockKIRK

Kirkland's Competitors

Kirkland's competitors include FRONTGATE, Wayfair, Hobby Lobby, and World Market. Kirkland's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Kirkland's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    FRONTGATE's Logo
    FRONTGATE
    4.2/5
  2. #2
    Wayfair's Logo
    Wayfair
    4.0/5
  3. #3
    Hobby Lobby's Logo
    Hobby Lobby
    2.8/5
  4. #4
    Kirkland's' Logo
    Kirkland's
    2.7/5
  5. #5
    World Market's Logo
    World Market
    2.5/5
  • Culture Video

Kirkland's Employees

161 employees at Kirkland's have reviewed Kirkland's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.

Overall, the 161 Kirkland's employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Kirkland's are mostly dissatisfied with their total compensation at Kirkland's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Kirkland's are not very pleased with their team. 161 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Kirkland's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Kirkland's believe the environment at Kirkland's is positive. Most Participants believe the pace of work at Kirkland's is moderate. About 70% of the employees at Kirkland's work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Kirkland's are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Kirkland's - Employee Onboarding

The prevailing opinion from employees about joining Kirkland's is that the company was very prepared on their first day. Kirkland's employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Kirkland's KPIs and OKRs

At Kirkland's 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Kirkland's' KPIs and OKRs is essential for its success. Out of 3 Kirkland's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Kirkland's CEO & Leadership

Kirkland's CEO - Steven C. Woodward

Steven C. Woodward Kirkland's' CEO
56 /100

Steven’s approval rate is lower compared to CEOs at similar sized companies, putting Steven in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Nashville, TN. Steven C. Woodward’s employees rank Kirkland's in the Top 10% for Office Culture, in the Top 40% for Professional Development, and in the Bottom 40% for Environment. C. Woodward is generally unpopular with Kirkland's employees, but ranks especially low with employees with 6 to 10 Years experience, and by African American/Black employees and employees with 3 to 6 Years experience. However, employees with Entry Level experience have a slightly more favorable view of the CEO. When compared to Kirkland's’s competitors, Steven C. Woodward ranks below both Hobby Lobby CEO David Green and Wayfair CEO Niraj Shah.

Kirkland's Leadership

The Kirkland's Executive Team is rated a “D” and led by CEO Steven C. Woodward, Chief Operating Officer and Executive Vice President Michael Cairnes, and Chief Information Officer & VP Michael Jones

  • Steven C. Woodward  CEO / President

    Steven C. Woodward CEO / President

    Steven C. Woodward serves as the CEO / President of Kirkland's.

  • Michael Cairnes Chief Operating Officer and Executive Vice President

    Mr. Michael B. Cairnes, also known as Mike, has been Chief Operating Officer and Executive Vice President at Kirkland's,... read more

  • Michael Jones Chief Information Officer & VP

    Mr. Michael D. Jones has been the Chief Information Officer & Vice President at Kirkland's, Inc. since June 13, 2017.... read more

  • Michelle R. Graul Executive Vice President of Stores and Real Estate

    Mrs. Michelle R. Graul has been Executive Vice President of Stores and Real Estate at Kirkland's, Inc. since April 11,... read more

  • Carter R. Todd General Counsel, Vice President and Corporate Secretary

    Mr. Carter R. Todd has been the Vice President, General Counsel and Corporate Secretary at Kirkland's Inc. since... read more

  • Nicole Strain Interim CFO & Controller

    Nicole Strain has been Interim Chief Financial Officer at Kirkland's, Inc. since June 14, 2017 and serves as its... read more

  • Kathy Krahn VP Operations

    Kathy Krahn serves as the VP Operations of Kirkland's.

  • Anthony Price Vice President Marketing

    Anthony Price serves as the Vice President Marketing of Kirkland's. Anthony started at Kirkland's in March of 2017.... read more

  • John Stacy Vice President Supply Chain

    John Stacy serves as the Vice President Supply Chain of Kirkland's. John started at Kirkland's in April of 2018. John... read more

Kirkland's Salaries

How much does Kirkland's pay?

How much do people at Kirkland's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kirkland's is $120,925, or $58 per hour, while the estimated median salary is $121,827, or $58 per hour.

At Kirkland's, the highest paid job is a Director of Sales at $206,645 annually and the lowest is an Admin Assistant at $46,213 annually. Average Kirkland's salaries by department include: Design at $116,661, HR at $110,506, Admin at $55,166, and Finance at $86,131. Half of Kirkland's salaries are above $121,827.

70 employees at Kirkland's rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 206 ratings) while 65 employees at Kirkland's rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 67 ratings).

Salaries contributed from Kirkland's employees include job titles like IT Manager. Comparably data has a total of 0 salary records from Kirkland's employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$258k
$258k83rd Percentile
100th Percentile
$284k
$284k100th Percentile
$120,925*
Average Compensation
$121,827*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Kirkland's Salaries by Department

Explore Kirkland's Salaries

Diversity & Inclusion at Kirkland's

Diverse employees at Kirkland's score the company 58/100 across various culture categories, placing Kirkland's in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Kirkland's across various culture dimensions.

Ranked Culture the Highest

Women 70/100
Department - Sales
Men 53/100
Department - Sales
Diverse Employees 54/100
Department - Sales

Ranked Culture the Lowest

Women 67/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Kirkland's Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Kirkland's PTO

Kirkland's' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Kirkland's' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Kirkland's' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Kirkland's Careers

Kirkland's Jobs

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H1B Visa

In 2019, Kirkland's applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Kirkland's Know You Want To Work There

Overview of Candidates Interested in Kirkland's on Comparably

Candidates By Department

All Industries
28%
IT
22%
Marketing
11%
Sales
11%
HR
11%
Other
17%

Candidates By Location

Nashville
28%
Murfreesboro
11%
Spring Hill
11%
Boston
6%
Sunnyvale
6%
Other
39%

Frequently Asked Questions regarding Kirkland's

What is Kirkland's address?

Kirkland's location is at 2501 Mcgavock Pike, Suite 1000

Who is the CEO of Kirkland's?

Kirkland's CEO is Steven C. Woodward, their score by employees is 56

What is Kirkland's eNPS?

The eNPS for Kirkland's is -35

What is Kirkland's revenue?

Kirkland's revenue is $594M

What is the salary for Email Marketer in Kirkland's?

Email Marketer average salary in the US is 78k

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