
Out of 147 Kirkland's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Kirkland's improve their work culture. The Sales team, with 84% positive reviews, reports the best experience at Kirkland's compared to all other departments at the company.
We all work together to get things done. This team knows more about what we have in store then the actual manager does, cause he never leaves the back office.
Review from Sales Dept
Very flexible with hours and part-time. Fun to work with and sales driven with great feedback.
Review from Sales Dept
My store manager is great, shes just a step in while our main boss is gone but hopefully shell stay at our store
Review from Sales Dept
I've always had a wonderful experience with her very knowledgeable
Helpful happy giving friendly and positive
Hiring qualified people for the positions they qualify for, listen to their employees (not just management) definitely pay better and care more about their employees personally
They need to be fired
Leadership provides direction, can listen, is aware of concers or opportunities, fosters development, acknowledges true (not superficial marketing) wins, provides clarity. Leadership invests in their staff & development. Kirkland's has a huge oppertunity to truly develop a leadership culture.
Review from Sales Dept
Absolutely Everything. They have no care for their employees or how they treat them.
Communication with the employee's too.. Like having a morning huddle to tell Everyone about brand new policies.
Nothing really better than any other company
Only part time but love the discount
i'm part time so dose not pertain to me.
It's competitive compared to surrounding employers
Benefits, Vacation time, Holidays off.
Review from Sales Dept
I'm underpaid, even though I do just as much work as the majority of the employees and there's no room for advancement unless you're Caucasian or willing to take anything without rebuttal.
Only allow keyholders part time. For minimum wage. Unlivable
Review from Sales Dept
No appreciation or direction given from managers or leadership. It’s all very clique oriented and ultimately that is hurting culture as well as the company as a whole. You should be recognized based on talent and not because you are buddies. Too many people doing high positions that should not b
Expected to work more than the required 45 hours. Work 6 days a week because of lack of hours. They need to really pay cost of living.
Better pay! District manager need to take action with poor managers
We work together, we see the bigger picture.
Review from Sales Dept
They are fun to work with.
Everyone chips in and helps
Review from Sales Dept
I built my team from scratch. My team is my family, they have my back and we take care of each other. They are great with selling and customer service. We are great at credit cards. They are team players and truly care about their work and each other. They go above the call of duty.
Review from Sales Dept
We respect each other and so working together comes easy
Training and better management skills
If everybody was held to the same standards, things might be different. Coworkers shouldn't be able to do whatever they want or not do whatever they don't want because of race or being friends with management.
Having a morning huddle. That's how we communicated St another retail store I worked in.
It's about helping customers first, and profit second.
We all support each other
Our store. I will never go to another store. Our manager is the difference. Kirklands has no clue how to be positive. They push credit cards, kclub, & sales and they call that customer service. That's making Kirkland's plan not customer service.
Review from Sales Dept
Everyone energetic inviting atmosphere Beautiful store
In the beginning it was welcoming and fun, the smells and environment of the shop were uplifiting and the routine of the work was always great to look forward to, I used to really have a great time at work, it was a very happy environment.
Review from Sales Dept
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The person who I Interviewed. I thought she was the store manager as was excited to work for her then found out she was a traveling manager.
Review from Sales Dept
Explained things very clearly and encouraged questions.
Review from Sales Dept
Questions were not difficult or invasive. Typical interview questions.
Very upfront but friendly process
Review from Sales Dept
The DSM up talked the company
Room for negotiations for pay
People and my co workers.
Review from Sales Dept
Having fun interacting with customers.
Working with my sweet, honest, funny, hardworking coworkers.
The customers, i love helping them and selling them products i personally love
Review from Sales Dept
Interacting with the cutomers and making sure their shopping experience is a pleasant one. Treating all the cutomers as if they are entering my home. Love all the beautiful merchandise.
Review from Sales Dept
I just explained this before
high prices, poor service, poor quality, and no variety in our style
Review from Sales Dept
Upper management needs HR intervention because we have been treated so horribly since management switched over, I have never seen people be purposely pushed out of a workplace before. They play favorites and the way they act is far from professional. I am disappointed in seeing hard work go unseen.
Review from Sales Dept
Management doesn't care about the well being of the employees
Risk averse management. New C-Suite.
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