Kirkland's Employee Reviews
Out of 147 Kirkland's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Kirkland's improve their work culture. The Sales team, with 84% positive reviews, reports the best experience at Kirkland's compared to all other departments at the company.
What does the leadership team need to get better at?
Hiring qualified people for the positions they qualify for, listen to their employees (not just management) definitely pay better and care more about their employees personally
They need to be fired
Leadership provides direction, can listen, is aware of concers or opportunities, fosters development, acknowledges true (not superficial marketing) wins, provides clarity. Leadership invests in their staff & development. Kirkland's has a huge oppertunity to truly develop a leadership culture.
Review from Sales Dept
Absolutely Everything. They have no care for their employees or how they treat them.
Communication with the employee's too.. Like having a morning huddle to tell Everyone about brand new policies.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm underpaid, even though I do just as much work as the majority of the employees and there's no room for advancement unless you're Caucasian or willing to take anything without rebuttal.
Only allow keyholders part time. For minimum wage. Unlivable
Review from Sales Dept
No appreciation or direction given from managers or leadership. It’s all very clique oriented and ultimately that is hurting culture as well as the company as a whole. You should be recognized based on talent and not because you are buddies. Too many people doing high positions that should not b
Expected to work more than the required 45 hours. Work 6 days a week because of lack of hours. They need to really pay cost of living.
Better pay! District manager need to take action with poor managers
What do your coworkers need to improve and how could you work together better?
Training and better management skills
If everybody was held to the same standards, things might be different. Coworkers shouldn't be able to do whatever they want or not do whatever they don't want because of race or being friends with management.
Having a morning huddle. That's how we communicated St another retail store I worked in.
What needs to change to make the company culture better?
There aren't any Environment reviews of Kirkland's yet.
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What would you improve about your company's interview process?
Room for negotiations for pay
What's going wrong and how can it be improved?
I just explained this before
high prices, poor service, poor quality, and no variety in our style
Review from Sales Dept
Upper management needs HR intervention because we have been treated so horribly since management switched over, I have never seen people be purposely pushed out of a workplace before. They play favorites and the way they act is far from professional. I am disappointed in seeing hard work go unseen.
Review from Sales Dept
Management doesn't care about the well being of the employees
Risk averse management. New C-Suite.
What would you most like to see improved at your company?
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