Saks Fifth Avenue – Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is. | Comparably

Saks Fifth Avenue – Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.

Saks Fifth Avenue was the vision of Horace Saks and Bernard Gimbel. Lire la suite
EMPLOYÉ
PARTICIPANTS
309
TOTAL
NOTATIONS
1931

Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

We need an entirely new executive team.

Que faut-il changer pour améliorer la culture de l’entreprise?

Better care of the client

Quelles sont les meilleures choses à propos de votre équipe?

Want to do a good job and want to please the customers.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They don’t manage anything about the company well, including the financials, training, customer service, etc. et

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