Saks Fifth Avenue Employee Reviews
Out of 153 Saks Fifth Avenue employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Saks Fifth Avenue improve their work culture. The Sales team, with 61% positive reviews, reports the best experience at Saks Fifth Avenue compared to all other departments at the company. The Operations team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There wonderful I love working with them
They stay off the sales floor.
Review from Sales Dept
Very hands on training when needed
Professionalism, Consistency and Leading by example
Helping hands are always available
What does the leadership team need to get better at?
First of all they need to work on be professonal and respectful
Supporting their employees, making sure they're satisfied, and taking responsibility
Help the employee and fomenting a healthy work environment,
No supplies; technology does not work, terminal are over 20 years old, poor communication to employees, and managers do not have a clue how to motivate employees.
They don’t manage anything about the company well, including the financials, training, customer service, etc. et
What is the best part about your compensation package?
The benefits are great they come in handy
The best part of my compensation package is the package is based on my skills.
Just having Insurance & being able to have access through CIGNA to for mental health. I enjoy having a 401(k) and I love the store hours.
Hours are Beautiful discount &time iff
It is very nice to have to have this benefit.
Why do you feel undervalued and what would make you feel better about your compensation?
Should have experinced team of mangers and directers also the whole work enviroment is missedup The assoiates are not trained well before putong them on the flour
Pay competitive wages and stop reducing benefits.
Review from Sales Dept
Undervalued is not even the word. This is one of the worst places to work hostile volatile work environment that no one should have to deal with.
Seasoned sales associates should be compensated hourly for their experience
More pay from a store that makes 300 million a year.
What are some of the best things about your team?
The manager is very fair in Cosmetics!
Engaged! They love their store and what they do!
Not sure beacuse do to numbers some times it makes it weird
The communication we all have with each other
Client interaction and occasional perks from vendors.
What do your coworkers need to improve and how could you work together better?
It is sad to say but they have no customer service skills. And they’re rude to customer
Mutual respect and a sense of teamwork.
Review from Sales Dept
Team work , respect eachother
Review from Sales Dept
Most coworkers are sharks when it comes to sales.
People are generally rude to their equals and even their higher-ups. It seems to be the company culture because nobody ever tells people when they are inappropriately speaking to another employee or their boss
Review from Operations Dept
What is most positive about the culture and environment at your company?
its positive because of my coworkers in my area
Inclusive and they care about their community
Happiness High Energy Energetic Helpful
The attitude of all of the workers
When we work together as a team and excellence is rewarded
What needs to change to make the company culture better?
Give better training to these people who are coming in new.. Because they have no prior experience.
Better communication and honesty is key
We need more communication with each other
Be more focus in the Helth of the employees
An even playing field for all employees, adequate supplies to do job, managers that actually help and motivate employees, technology that actually works, and having adequate stock.
What did you like most about the interview process?
I like most about the interview process was that it was other than that it’s held in the basement floor of the mall and it is cold with no windows in a person usually ends up falling asleep in the
The best part about the interview process is understanding the direction of the company's blueprint.
It was laid back and friendly
The interview was super easy
Depends on the manager who gonna interview you
What would you improve about your company's interview process?
More honest and to tell the truth about what is going on with the draw against commission pay and to explian how to deal with the assoiates They lied about everything
They need to have a deep background check
What makes you most happy at work?
I like to work with people so me working with people and providing a service is the most fun thing being able to style people and find out what a customer really likes and is into
Meeting new people and assisting the customers
What makes me the most happiest at work is when I train someone well.
Money,of course” all you can make” m
Meeting new people & talking to my existing customers & making them happy
Review from Sales Dept
What's going wrong and how can it be improved?
The manager push to sell sell sell and don't care about how we achieve the goal
Management needs to provide effective tools, a positive and motivating environment, and good communication to their employees.Saks needs to not demoralize employees!
The merchandising is out of date. Management is inept compared to other department stores and sales people are stuck up to the point that they don't even help customers or straighten their departments. This is exactly why people are happy that Nordstrom built a flagship in New York City
Review from Operations Dept
More support from management on reaching sales goals. Be realistic, how can we meet goals if there is no foot traffic ?
Insensitive management with bully qualities
Review from Sales Dept
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What would you most like to see improved at your company?
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