Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States Lire la suite
Liars, they want us to lie to the customers about pricing, equipment and tech support
Quelle est la meilleure partie de votre programme de rémunération?
The healthcare plan is the best
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Nothing is enjoyable at all. The computer software is a joke
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They need to have some people skills training and be honest to us and the customers. Quit telling us our coworkers are our enemies. Have empathy and some human feelings.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
We should be a team, it's not all about you. Understand if you lie to a customer, someone else in another department is going to have to fix it.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Field Tech is contractors who do not know anything about our equipment. The Altice one boxes don't work. Techs do not keep appointments. Give customers an option on their equipment, hire our techs back and get rid of the cell phone option and the Altice one needs to be thrown away
Qu’avez-vous le plus aimé du procédé d’entretien?
I interviewed when it was Suddenlink. Now all you have to do is be able to breathe and lie and your in. Turn over rate is so high that now they will take you if you have those 2 qualities, I was told by a supervisor that they are to turn no applicants down.
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