Synchrony Compagnie réclamée
We're shaping the future of retail financing and customer engagement every day. How? Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. Lire la suite
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It's not a bank bank. Open all the time even holidays. Have to change schedule every 6 months. You can't have weekends off. Not a lot of reasons to not look for another job
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The co workers are great and helpful.
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
Be more open minded and more honest about the company
Quelles sont les meilleures choses à propos de votre équipe?
We work together to build each other up. Changes are implemented same day with no real up skill of what changes. So we have to work together so we don't get written up.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Figure out what to do about not letting people have weekends off. At least offer a rotation. Listen to the employees who work on why can improve. Money isn't always the problem or the answer.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Customers tell us in 9/10 calls they don't like the ivr and it never gets addressed. Customers get asked the same up sale every call even after saying no 10 times. We still have to ask or be written up
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We are sales people selling products and we get no commission. If we don't up sale we get written up but we get no bonus for the update. It's all hammer and no rewards. It's just here's a timed call they only want to make a payment but also ask them 20 mins of questions. Then,why was your call long?
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