VXI Global Solutions Compagnie réclamée
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s Lire la suite
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The experience at VXI has been interesting. The clients are top notch and offer perks such as free TV services to employees on top of hourly and bonuses. The heath care is a bit pricey for most of the employees, so most do not opt in. Leadership at Manager level is strong, others need trained.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
People working together and helping each other out.
Qu’est-ce qui vous rend le plus heureux au travail?
Stability, co-workers, leaders and ability to make bonuses.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Positivity and Flexibility with agents.
Quelle est la meilleure partie de votre programme de rémunération?
Everything is offered for employees; however, the health insurance is pricey.
Qu’aimeriez-vous le plus améliorer dans votre entreprise?
I would like to see more professionalism amongst account associates within each facility.
Qu’avez-vous le plus aimé du procédé d’entretien?
It takes hours from start to offer. They complete everything in same day, unlike most other companies.
Qu’est-ce qui vous plaît le plus dans votre entreprise?
Flexibility with associates with issues outside of work. There are caring and supportive leaders within this company that value employees.
Quelles sont les meilleures choses à propos de votre équipe?
Most try to work together and show professionalism. I would like to see candidates be vetted better as some are not professional or support culture.
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