Get rid of the toxicity that is in HR. ERGs are a total joke and simply CV fodder.
Never had a raise. Only raises are via promotion or lateral moves. They DO NOT value long term employees unless above supervisor positions.
work from home is great, but in sales you need to hear people around you talking and get the vibe of the game
Lack of understanding and communication from senior leadership. Directors are incredibly inexperienced but have superiority complexes. Stop allowing agents and supervisors to manipulate data and see what's really happening.
New leadership team seems smarter than past iterations. Hoping they have ability of sight because everyone at the bottom sees the glaring problems. Middle management is terrified to be honest.