eHealth Employee Reviews
Out of 94 eHealth employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping eHealth improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
That they are willing to go the extra mile for employees and clients
The communication with the team
The best team anyone could ask for.
Easy access to them, open communication, regular meeting to bring up issues.
Cares a lot about the teams they lead. Uses positive inspiration and motivation to hold their teams accountable and continue to grow.
What does the leadership team need to get better at?
Communication and relationship with employees
Appreciating the screening team and not just a select several
Communication, training, not changing our schedules around
Having any type of plan beyond next quarter. A little ethics would be nice.
Actually being leaders would be a good start.
What is the best part about your compensation package?
commision was the best, because the starting pay could be more
That the deductible are low and that we are compensated for the internet and phone that we have to use due to working remotely
You get at least a base pay of $20 plus commission on top.
The health benefits are excellent.
no package available for this selection
Why do you feel undervalued and what would make you feel better about your compensation?
I am more qualified than all managers and the sales director that has been obviously protected by the VP of Sales. She failed and gets to keep her job?
Never had a raise. Only raises are via promotion or lateral moves. They DO NOT value long term employees unless above supervisor positions.
They find every reason to keep your commissions check and label it a bonus.
Some stability would go much further.
Options, RSUs. Not paying for stock of a company that is ran this poorly. It should be free.
What are some of the best things about your team?
The communication and sharing of information
Everyone strives to be the best, treat each other fairly & treat our bf 's with dignity and respect.
They inform you of how the company is doing
Our teams get switched every few months
We are all on the same page of the direction despite what info we are force fed
What do your coworkers need to improve and how could you work together better?
work from home is great, but in sales you need to hear people around you talking and get the vibe of the game
Be competent and actually work instead of the race to the bottom.
Everything does not need to be escalated up. Learn how to make decisions!
What is most positive about the culture and environment at your company?
There is always help available specially for people that are new to this field.
the way we collaborate and listen to each others ideas to find the best solution.
independent work environment the effective
They say they care, but just fired a bunch of people
The agents and supervisors are on the same page on what is really going on
What needs to change to make the company culture better?
Get rid of the toxicity that is in HR. ERGs are a total joke and simply CV fodder.
The new CEO and Board Members need to remove most of the Senior Leadership Team. They're pretending and not contenders.
Fire most of HR. Hire actual leaders and not more incompetent people.
What did you like most about the interview process?
the interview process being fast and transparent
Interview process was quick and simple.
It was easy. They explained the job and benefits
Interview process has changed since i was hired
A good process that attracted me.
What would you improve about your company's interview process?
Entirely too drawn out and stressful
What makes you most happy at work?
Flexibility, the Benefits and perks, the feedback given and great colleagues
Being able to help people with their Medicare needs.
I create my own happiness
The prospect of impacting the company's overall bottomline.
What's going wrong and how can it be improved?
Supposed top agents are switching seniors out of plans based on small benefits. This is borderline unethical and it’s why the company is getting hammered by complaint
Lack of understanding and communication from senior leadership. Directors are incredibly inexperienced but have superiority complexes. Stop allowing agents and supervisors to manipulate data and see what's really happening.
More focused training, more one-on-one meetings with managers
There is a significant lack of leadership at all levels. The correct answer is recognizing leaders and enabling them to change how eHealth operates. HR's solution is to send all managers through Management Training aka Mgmt 101.
The management only cares for their big earners and no one else
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What would you most like to see improved at your company?
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