eHealth Culture | Comparably
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eHealth Claimed Company
eHealth is an online source of health insurance information for individuals, families and small businesses. read more
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1048

eHealth Company Culture

eHealth Culture

This score is derived from employee ratings & reviews
2.6/5
eHealth's Overall Culture is rated D

Top Rated Culture Dimensions

eHealth CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Scott Flanders eHealth's CEO
Scott Flanders
56 /100

Diversity at eHealth

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at eHealth have rated Outlook, Meetings, and Team as the highest categories they have scored

Women at eHealth

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at eHealth have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored

eHealth eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-18

eHealth employees are -18% more likely to recommend eHealth as a great place to work

34%Promoters
14%Passives
52%Detractors

Working at eHealth

Working at eHealth is rated below average by 116 employees, across various culture dimensions. eHealth employees rate Perks And Benefits highest among all categories, and think that Office Culture and Team have the most room for improvement, putting eHealth’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at eHealth was rated by employees.

Overall Company Culture at eHealth

D

Overall Company Culture at eHealth is rated D

Last updated months ago

Bottom
20%

eHealth ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

eHealth Employee Reviews

Out of 94 eHealth employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping eHealth improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From eHealth Employees

  • What is the best part about your compensation package?
    commision was the best, because the starting pay could be more
  • What do you like best about the leadership team?
    That they are willing to go the extra mile for employees and clients
  • What makes you most happy at work?
    Flexibility, the Benefits and perks, the feedback given and great colleagues

Constructive Feedback From eHealth Employees

  • What does the leadership team need to get better at?
    Communication and relationship with employees
  • What's going wrong and how can it be improved?
    Supposed top agents are switching seniors out of plans based on small benefits. This is borderline unethical and it’s why the company is getting hammered by complaint
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I am more qualified than all managers and the sales director that has been obviously protected by the VP of Sales. She failed and gets to keep her job?

eHealth Company Information

eHealth Company Overview

eHealth is an online source of health insurance information for individuals, families and small businesses.

eHealth Mission, Vision & Values

eHealth Mission & Values

Deliver the best ecommerce experience for consumers to compare, buy, and use the health insurance products, tools, and information that protect their well-being for life.

eHealth Vision Statement

Through our leading technology, far-reaching partnerships, consumer advocacy and industry expertise, we work tirelessly to be the online standard for finding, comparing and buying individual, family, small business and Medicare health insurance. Our customer care specialists and licensed agents are available to provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat. When private insurance is not an option, we can connect people to public assistance programs to help them find the care they need. Anyone in need of access to health coverage has an ally in eHealth.

Headquarter2625 Augustine Drive
Santa Clara, CA 95054
United States of America
Websiteehealthinsurance.com
Founding Date1997
Tel650-210-3100
Company StatusPublic
StockEHTH

eHealth Competitors

eHealth competitors include Aetna. eHealth ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how eHealth compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Aetna's Logo
    Aetna
    2.8/5
  2. #2
    eHealth's Logo
    eHealth
    2.6/5
A Day in the Life
A Day in the Life
eHealth employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at eHealth report the work pace is extremely fast
Work Pace
A Day in the Life
51% of eHealth employees look forward to interacting with their team every day
Coworkers
A Day in the Life
eHealth employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
59% of eHealth employees call their work environment negative
Environment

eHealth Employees

116 employees at eHealth have reviewed eHealth across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 116 eHealth employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at eHealth are not very pleased with their total compensation at eHealth, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at eHealth are not very pleased with their team. 116 Participants grade the quality of their coworkers a D. Less than half believe the meetings at eHealth are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at eHealth believe the environment at eHealth is negative. Most Participants believe the pace of work at eHealth is extremely fast. About 61% of the employees at eHealth work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at eHealth are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining eHealth - Employee Onboarding

The prevailing opinion from employees about joining eHealth is that the company was somewhat prepared on their first day. eHealth employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

eHealth KPIs and OKRs

At eHealth 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of eHealth's KPIs and OKRs is essential for its success. Out of 5 eHealth employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes40%
No60%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

eHealth CEO & Leadership

eHealth CEO - Scott Flanders

Scott Flanders eHealth's CEO
56 /100

Scott’s approval rate is lower compared to CEOs at similar sized companies, putting Scott in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Scott Flanders’s employees rank eHealth in the Bottom 45% for Perks And Benefits, in the Bottom 45% for Professional Development, and in the Bottom 35% for Compensation. Flanders is generally unpopular with eHealth employees, but ranks especially low with employees with the company for Less than 1 Year, and by employees with Over 10 Years experience and Female employees. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO. When compared to eHealth’s competitors, Scott Flanders ranks below Aetna CEO Mark Bertolini.

eHealth Leadership

The eHealth Executive Team is rated a “D” and led by CEO Scott Flanders, Principal Accounting Officer and Senior Vice President of Finance Jay Jennings, and President, Small Business, Individual & Family Products Tom Tsao

  • Scott Flanders  CEO / President

    Scott Flanders CEO / President

    Scott Flanders serves as the CEO / President of eHealth.

  • Jay Jennings Principal Accounting Officer and Senior Vice President of Finance

    Mr. Jay Jennings has been Principal Accounting Officer and Senior Vice President of Finance at eHealth, Inc. since... read more

  • Tom Tsao President, Small Business, Individual & Family Products

    Tom G. Tsao had served as President, Small Business, Individual & Family Products of eHealth, Inc. (???eHealth???) from... read more

  • David Kirsten Francis CFO & COO

    Mr. David Kirsten Francis, also known as Dave, has been the Chief Financial Officer and Chief Operations Officer of... read more

  • Robert Hurley President of Carrier & Business Development

    Mr. Robert S. Hurley is President, Carrier and Business Development at eHealth, Inc. since January 16, 2018. Mr. Hurley... read more

  • Scott Giesler Senior VP, General Counsel & Secretary

    Mr. Scott Giesler serves as Senior Vice President, General Counsel and Secretary of eHealth, Inc. Mr. Giesler manages... read more

  • Ian Kalin Chief Data Officer

    Mr. Ian Kalin has been Chief Data Officer at eHealth, Inc. since May 2017. Mr. Kalin served as a Director of Open Data... read more

  • John D. Desser Senior Vice President of Government Affairs & Public Policy

    Mr. John D. Desser has been Senior Vice President of Government Affairs & Public Policy at eHealth, Inc. since August 3,... read more

  • Jeff Bernstein Senior Vice President of Marketing

    Mr. Jeff Bernstein has been Senior Vice President of Marketing at eHealth, Inc. since September 18, 2013. Mr. Bernstein... read more

eHealth Salaries

How much does eHealth pay?

How much do people at eHealth get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at eHealth is $139,656, or $67 per hour, while the estimated median salary is $140,390, or $67 per hour.

At eHealth, the highest paid job is a Director of Engineering at $244,734 annually and the lowest is a CS Rep at $52,316 annually. Average eHealth salaries by department include: Business Development at $103,366, Legal at $138,423, Product at $177,211, and HR at $127,758. Half of eHealth salaries are above $140,390.

53 employees at eHealth rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 158 ratings) while 50 employees at eHealth rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 51 ratings).

Salaries contributed from eHealth employees include job titles like SysAdmin and Sales Rep. Comparably data has a total of 2 salary records from eHealth employees.

Last updated months ago.

1st Percentile
$81k
$81k1st Percentile
17th Percentile
$111k
$111k17th Percentile
33rd Percentile
$140k
$140k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$283k
$283k100th Percentile
$139,656*
Average Compensation
$140,390*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

eHealth Salaries by City

eHealth Salaries by Department

Explore eHealth Salaries

Diversity & Inclusion at eHealth

Diverse employees at eHealth score the company 56/100 across various culture categories, placing eHealth in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at eHealth across various culture dimensions.

Ranked Culture the Highest

Women 55/100
Tenure - Less Than 1 Year
Men 51/100
Tenure - 1 to 2 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

eHealth Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

eHealth PTO

eHealth's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is eHealth's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. eHealth's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

eHealth Careers

eHealth Jobs

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Overview of Candidates Interested in eHealth on Comparably

Candidates By Department

Engineering
25%
Product
25%
All Industries
25%
Marketing
25%

Candidates By Location

San Francisco
50%
Atlanta
25%
Portland
25%

Frequently Asked Questions regarding eHealth

What is eHealth address?

eHealth location is at 2625 Augustine Drive

Who is the CEO of eHealth?

eHealth CEO is Scott Flanders, their score by employees is 56

What is eHealth eNPS?

The eNPS for eHealth is -18

What is the salary for Content Manager in eHealth?

Content Manager average salary in the US is 110k

What are the salaries in the Design in eHealth?

The average salaries for Design in eHealth is 118k

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