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eHealth Company Culture
eHealth Culture
This score is derived from employee ratings & reviews2.6/5
eHealth's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
CProfessional Development
CGender
CeNPS
CCompensation
C-eHealth CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Scott Flanders
56 /100
See More
Diversity at eHealth
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at eHealth have rated Outlook, Meetings, and Team as the highest categories they have scored
Women at eHealth
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Women at eHealth have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored
eHealth eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-18
eHealth employees are -18% more likely to recommend eHealth as a great place to work
| 34% | Promoters |
|---|---|
| 14% | Passives |
| 52% | Detractors |
Working at eHealth
Working at eHealth is rated below average by 116 employees, across various culture dimensions. eHealth employees rate Perks And Benefits highest among all categories, and think that Office Culture and Team have the most room for improvement, putting eHealth’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at eHealth was rated by employees.
Overall Company Culture at eHealth
D
Overall Company Culture at eHealth is rated D
Last updated months ago
Bottom
20%
eHealth ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BettereHealth Employee Reviews
Out of 94 eHealth employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping eHealth improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From eHealth Employees
- What is the best part about your compensation package?commision was the best, because the starting pay could be more
- What do you like best about the leadership team?That they are willing to go the extra mile for employees and clients
- What makes you most happy at work?Flexibility, the Benefits and perks, the feedback given and great colleagues
Constructive Feedback From eHealth Employees
- What does the leadership team need to get better at?Communication and relationship with employees
- What's going wrong and how can it be improved?Supposed top agents are switching seniors out of plans based on small benefits. This is borderline unethical and it’s why the company is getting hammered by complaint
- Why do you feel undervalued and what would make you feel better about your compensation?I am more qualified than all managers and the sales director that has been obviously protected by the VP of Sales. She failed and gets to keep her job?
eHealth Company Information
eHealth Company Overview
eHealth is an online source of health insurance information for individuals, families and small businesses.
eHealth Mission, Vision & Values
eHealth Mission & Values
Deliver the best ecommerce experience for consumers to compare, buy, and use the health insurance products, tools, and information that protect their well-being for life.
eHealth Vision Statement
Through our leading technology, far-reaching partnerships, consumer advocacy and industry expertise, we work tirelessly to be the online standard for finding, comparing and buying individual, family, small business and Medicare health insurance. Our customer care specialists and licensed agents are available to provide personalized assistance 24 hours a day, 7 days a week over the internet, telephone, email, fax or online chat. When private insurance is not an option, we can connect people to public assistance programs to help them find the care they need. Anyone in need of access to health coverage has an ally in eHealth.
| Headquarter | 2625 Augustine Drive Santa Clara, CA 95054 United States of America |
|---|---|
| Website | ehealthinsurance.com |
| Founding Date | 1997 |
| Tel | 650-210-3100 |
| Company Status | Public |
| Stock | EHTH |
eHealth Competitors
eHealth competitors include Aetna. eHealth ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how eHealth compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
eHealth employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at eHealth report the work pace is extremely fast
Work Pace
A Day in the Life
51% of eHealth employees look forward to interacting with their team every day
Coworkers
A Day in the Life
eHealth employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
59% of eHealth employees call their work environment negative
Environment
eHealth Employees
116 employees at eHealth have reviewed eHealth across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 116 eHealth employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at eHealth are not very pleased with their total compensation at eHealth, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at eHealth are not very pleased with their team. 116 Participants grade the quality of their coworkers a D. Less than half believe the meetings at eHealth are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at eHealth believe the environment at eHealth is negative. Most Participants believe the pace of work at eHealth is extremely fast. About 61% of the employees at eHealth work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at eHealth are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining eHealth - Employee Onboarding
The prevailing opinion from employees about joining eHealth is that the company was somewhat prepared on their first day. eHealth employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
eHealth KPIs and OKRs
At eHealth 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of eHealth's KPIs and OKRs is essential for its success. Out of 5 eHealth employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
eHealth CEO & Leadership
eHealth CEO - Scott Flanders
56 /100
Scott’s approval rate is lower compared to CEOs at similar sized companies, putting Scott in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Scott Flanders’s employees rank eHealth in the Bottom 45% for Perks And Benefits, in the Bottom 45% for Professional Development, and in the Bottom 35% for Compensation. Flanders is generally unpopular with eHealth employees, but ranks especially low with employees with the company for Less than 1 Year, and by employees with Over 10 Years experience and Female employees. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO. When compared to eHealth’s competitors, Scott Flanders ranks below Aetna CEO Mark Bertolini.
eHealth Leadership
The eHealth Executive Team is rated a “D” and led by CEO Scott Flanders, Principal Accounting Officer and Senior Vice President of Finance Jay Jennings, and President, Small Business, Individual & Family Products Tom Tsao
Scott Flanders CEO / President
Scott Flanders serves as the CEO / President of eHealth.
Jay Jennings Principal Accounting Officer and Senior Vice President of Finance
Mr. Jay Jennings has been Principal Accounting Officer and Senior Vice President of Finance at eHealth, Inc. since... read more
David Kirsten Francis CFO & COO
Mr. David Kirsten Francis, also known as Dave, has been the Chief Financial Officer and Chief Operations Officer of... read more
Robert Hurley President of Carrier & Business Development
Mr. Robert S. Hurley is President, Carrier and Business Development at eHealth, Inc. since January 16, 2018. Mr. Hurley... read more
Scott Giesler Senior VP, General Counsel & Secretary
Mr. Scott Giesler serves as Senior Vice President, General Counsel and Secretary of eHealth, Inc. Mr. Giesler manages... read more
John D. Desser Senior Vice President of Government Affairs & Public Policy
Mr. John D. Desser has been Senior Vice President of Government Affairs & Public Policy at eHealth, Inc. since August 3,... read more
Jeff Bernstein Senior Vice President of Marketing
Mr. Jeff Bernstein has been Senior Vice President of Marketing at eHealth, Inc. since September 18, 2013. Mr. Bernstein... read more
eHealth Salaries
How much does eHealth pay?
How much do people at eHealth get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at eHealth is $139,656, or $67 per hour, while the estimated median salary is $140,390, or $67 per hour.
At eHealth, the highest paid job is a Director of Engineering at $244,734 annually and the lowest is a CS Rep at $52,316 annually. Average eHealth salaries by department include: HR at $127,758, Sales at $161,697, Design at $118,189, and Customer Support at $99,100. Half of eHealth salaries are above $140,390.
53 employees at eHealth rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 158 ratings) while 50 employees at eHealth rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 51 ratings).
Salaries contributed from eHealth employees include job titles like SysAdmin and Sales Rep. Comparably data has a total of 2 salary records from eHealth employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $81k | $81k | 1st Percentile |
17th Percentile $111k | $111k | 17th Percentile |
33rd Percentile $140k | $140k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $283k | $283k | 100th Percentile |
$139,656*
Average Compensation
$140,390*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
eHealth Salaries by City
eHealth Salaries by Department
Diversity & Inclusion at eHealth
Diverse employees at eHealth score the company 56/100 across various culture categories, placing eHealth in the Bottom 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at eHealth across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
eHealth Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
eHealth PTO
eHealth's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is eHealth's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. eHealth's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
eHealth Careers
eHealth Jobs
No Recent Jobs found for eHealth on Comparably
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Let eHealth Know You Want To Work There
Overview of Candidates Interested in eHealth on Comparably
Candidates By Department
Engineering | 25% | |
|---|---|---|
Product | 25% | |
All Industries | 25% | |
Marketing | 25% |
Candidates By Location
San Francisco | 50% | |
|---|---|---|
Atlanta | 25% | |
Portland | 25% |
Frequently Asked Questions regarding eHealth
What is eHealth address?
eHealth location is at 2625 Augustine Drive
Who is the CEO of eHealth?
eHealth CEO is Scott Flanders, their score by employees is 56
What is eHealth eNPS?
The eNPS for eHealth is -18
What is the salary for Customer Service Manager in eHealth?
Customer Service Manager average salary in the US is 114k
What are the salaries in the Design in eHealth?
The average salaries for Design in eHealth is 118k
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