paragonabile Awards
Princess Cruises società ha sostenuto
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company. leggi di più
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Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers
Quali sono alcune delle cose migliori della tuo team?
They all know how to roll with the punches and support each other on hard days.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
I got to meet several different people who had been there for 5-20+ years. Everyone was kind.
Cosa ti piace di più del team di leadership?
Most of them have an open door policy and at least my direct management team is caring and tries to solve problems and passes feedback along.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
The "core values" that they claim to uphold. At least most of the management in the contact center tries to utilize it and treats the employees with respect.
Che cosa sta andando male e come può essere migliorato?
Some executive changes brought a person or a few people who decided to outsource one pf our most important departments (BAD IDEA) because they only value sales. When I started at Princess, it was a wonderful work environment and I felt respected. Now? not so much
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
The contact center handles a LOT of ever changing policies and product formation in addition to customer care that is not always pleasant. The pay raises are pitiful and the starting rate should be higher. Not to mention changes to the structure of our center that are 100% sales and profit centered
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