86
out of 100
Comparably Awards
Princess Cruises Claimed Company
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company. read more
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Princess Cruises Competitors
Princess Cruises competitors include Royal Caribbean International, Viking Cruises and Carnival Corporation. Princess Cruises ranks 2nd in CEO Score on Comparably vs its competitors. See below how Princess Cruises compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Princess Cruises Culture vs Competitors:
- 1st
Royal Caribbean International84 / 100 - 2ndPrincess Cruises74 / 100
- 3rd
Viking Cruises72 / 100 - 4th
Carnival Corporation66 / 100
Princess Cruises Competitors at a Glance
CEO Ratings Comparison
Princess Cruises' CEO Score Ranks 2nd
221 Employees at Princess Cruises rate Jan Swartz a 81 out of 100, which ranks them 2nd below Royal Caribbean International's CEO,Michael Bayley. Last rating was 3 days ago.
- 1st
Michael BayleyRoyal Caribbean International254 Employees at Royal Caribbean International rate Michael Bayley a 86 out of 100, which ranks them 1st out of Princess Cruises' competitors. Last rating was 2 months ago.
- 3rd
Torstein HagenViking Cruises79out of 100158 Employees at Viking Cruises rate Torstein Hagen a 79 out of 100, which ranks them 3rd out of Princess Cruises' competitors. Last rating was a month ago.
- 4th
Arnold W. DonaldCarnival Corporation72out of 10034 Employees at Carnival Corporation rate Arnold W. Donald a 72 out of 100, which ranks them 4th out of Princess Cruises' competitors. Last rating was months ago.
Product Quality Score Comparison
Princess Cruises Ranks 4th in Product Quality Score
987 Customers rate Princess Cruises' Product Quality Score a 2.3/5, which ranks it 4th against its competitors, below Viking Cruises.
NPS Comparison
Princess Cruises Ranks 4th in Net Promoter Score
1123 Customers rate Princess Cruises' Net Promoter Score a -47, which ranks it 4th against its competitors, below Viking Cruises. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Princess Cruises to a friend?”.
Pricing Score Comparison
Princess Cruises Ranks 4th in Pricing Score
927 Customers rate Princess Cruises' Pricing Score a 2.4/5, which ranks it 4th against its competitors, below Viking Cruises.
Customer Service Comparison
Princess Cruises Ranks 4th in Customer Service
898 Customers rate Princess Cruises' Customer Service a 2/5, which ranks it 4th against its competitors, below Viking Cruises.
Overall Culture Score Comparison
Princess Cruises Ranks 2nd in Overall Culture Score
341 Employees rate Princess Cruises' Overall Culture a 74/100, which ranks it 2nd against its competitors, below Royal Caribbean International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Princess Cruises Ranks 2nd in Employee Net Promoter Score
245 Employees rate Princess Cruises' Employee Net Promoter Score a 30, which ranks it 2nd against its competitors, below Royal Caribbean International. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Princess Cruises to a friend?”.
Gender Score Comparison
Princess Cruises Ranks 2nd in Gender Score
9 Employees rate Princess Cruises' Gender Score a 71/100, which ranks it 2nd against its competitors, below Royal Caribbean International. The Gender Score tracks how positively women rate their experience at Princess Cruises.
Diversity Score Comparison
Princess Cruises Ranks 3rd in Diversity Score
15 Employees rate Princess Cruises' Diversity Score a 67/100, which ranks it 3rd against its competitors, below Royal Caribbean International. The Diversity Score tracks how positively diverse employees rate their experience at Princess Cruises.
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