Suddenlink Communications – Liars, they want us to lie to the customers about pricing, equipment and tech support | Comparably

Suddenlink Communications – Liars, they want us to lie to the customers about pricing, equipment and tech support

Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States leggi di più
DIPENDENTE
PARTECIPANTI
50
Nominale
Complessiva
559

Liars, they want us to lie to the customers about pricing, equipment and tech support

Qual è la parte migliore del tuo compenso?

The healthcare plan is the best

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Nothing is enjoyable at all. The computer software is a joke

Che cosa deve fare il gruppo dirigente per migliorare?

They need to have some people skills training and be honest to us and the customers. Quit telling us our coworkers are our enemies. Have empathy and some human feelings.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

We should be a team, it's not all about you. Understand if you lie to a customer, someone else in another department is going to have to fix it.

Che cosa sta andando male e come può essere migliorato?

Field Tech is contractors who do not know anything about our equipment. The Altice one boxes don't work. Techs do not keep appointments. Give customers an option on their equipment, hire our techs back and get rid of the cell phone option and the Altice one needs to be thrown away

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

I interviewed when it was Suddenlink. Now all you have to do is be able to breathe and lie and your in. Turn over rate is so high that now they will take you if you have those 2 qualities, I was told by a supervisor that they are to turn no applicants down.

Other Employee Reviews for Suddenlink Communications

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