Federal benefits package are hard to beat, especially when you reach the 15 years of service mark.
I enjoy work, and I am compelled to do the best job I can.
There are great days and bad days but overall, my experience has taught me a lot about what we do and how we can better assist each other as well as those who applied for services provided by the agency. I love seeing people get approved for their green card/attending naturalization ceremonies.
The work environment is oppressive. Most of the work is highly redundant, and the atmosphere is remarkably like that of a factory. Management is devious and corrupt at all levels. Training is greatly lacking. Take this job only as a means of transferring OUT of the agency. Don't stay around!
Great benefits. Government pension while earning $160k/year.