-21
eNPS Score
Q&A With USCIS Employees
At U.S. Citizenship and Immigration Services (USCIS), we oversee legal immigration to the United States. You can help people build better lives while defending the integrity of our nation’s immigration system. USCIS is ranked as one of the Best Places to Work. Employees find value, meaning, and personal satisfaction in their work.
How employees describe working at USCIS
As government agencies this rates among the worst. Most of the work is monotonous and highly redundant. Supervisors can be bullies and so can co-workers. But there is a high turnover rate, so if you want a foot into the FED, it might help. Advice: don't plan to stay more than 12-14 months.
Great benefits. Government pension while earning $160k/year.
Pension, TSP and other benefits.
The work environment is oppressive. Most of the work is highly redundant, and the atmosphere is remarkably like that of a factory. Management is devious and corrupt at all levels. Training is greatly lacking. Take this job only as a means of transferring OUT of the agency. Don't stay around!
There are great days and bad days but overall, my experience has taught me a lot about what we do and how we can better assist each other as well as those who applied for services provided by the agency. I love seeing people get approved for their green card/attending naturalization ceremonies.
Q&A With USCIS Employees
IDX: 0 TOT: 5
How long do the interviews usually take at USCIS?
Usually no longer than 1 hour.
How do I do well in an interview at USCIS?
The interview process may vary from office to office, but often follow the structured interview process. Expect open ended questions directly related to the position for which you're interviewing. Address the situation or task, your actions and role, and the results or outcome in your responses. Feel free to take notes on the questions so you can address each part of a multi part question, and don't hesitate to ask for the question to be repeated. You may get follow on questions as a result of your response.
How does USCIS make decisions around promotions?
USCIS, like other federal agencies, has a few different mechanisms for promotions. Depending on the position you’re hired into you may be eligible for grade increases up to the maximum level in the announcement. You are also likely eligible for step or quality step increases (QSI). For the most part, aside from the QSI each of these are automatic in accordance with law & agency regulations as long as you meet the time requirements and have acceptable performance. In certain conditions these may not be automatic. The schedule for step increases is available online and is uniform across much of the government. Aside from grade and step increases you are also eligible to apply to promotion opportunities once you have the time in grade and met the requirements for the new position. You apply to these promotions/positions like any other.
What's the office vibe like at USCIS?
Top Employee Response
Like many larger companies, the office vibe is largely dependent on your team. Some are a more relaxed, but generally the closer you get to the top of the management chain the stricter things might be. Some teams are permitted flexible schedules, work from home, and casual dress, others adhere to "DC casual" (no jacket in summer time)
Curious about what work's like at USCIS?
Anonymously Ask USCIS Employees Any Question
Should I work at USCIS?
29% of USCIS employees would encourage their friends to become coworkers, whereas 21% are neutral and 50% would not recommend working at USCIS to their friends.
| 29% | Promoters |
|---|---|
| 21% | Passive |
| 50% | Detractors |
