Seeing the smiles on the faces of newly naturalized citizens. Helping refugees resettle in the US.
When I'm not scheduled to be at the window and can catch up on files at my desk.
Challenging work, finding solutions to problems. Striving to make it a good place to work for everyone.
The way management is selected is a problem. Favoritism and insider cliques weigh heavily in determining who ends up in management. Competency is thrown out in favor of who knows who. Another factor is organizational bullying of employees who speak up or object to mistreatment & bad circumstances
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