VXI Global Solutions società ha sostenuto
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s leggi di più
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Terrible, worst working experience I have ever had. AD in Bridgetowne Manila doesnt know how to do her job and doesnt know how to handle clients or vxi employees, one of the most unprofessional people I have met in my working career.
Che cosa sta andando male e come può essere migliorato?
Going wrong is hiring the wrong people
Che cosa si deve cambiare affinché la cultura aziendale migliore?
I dont think it will improve.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
They need to follow instructions but the AD empowered them and not the mamagement.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Because I was replaced while still in my job whilst I was passing all kpis by someone who has come in and passed no kpis.
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