
Their willingness to embrace and support diversity.
Their willingness to try to help each other when needed.
Helping our clients with what they feel are difficult inquiries.
The request to upload a personal video to learn more about us.
They always provide answers or follow up with you if they do not have an immediate answer
With so many other call centers across the board paying their employees at a higher hourly rate with less responsibility in some cases, we are the frontline for our clients and their satisfaction heavily depends on our performance. I feel our hourly rate should be increased.