
They use a difficult recruitment process and it takes time to get hired as the background and drug test take forever and there is no training once hired.
They don't seem to care about the associates or the residents. Corporate could start with applying a little common sense + even a minuscule amount of human decency and it would be an improvement.
Manager positions are about $20,000 lower and hourly positions are $3-6 below competition. Bonus are lower than competition or non-existent for some positions. No budget or any Christmas gifts from management. Managers pay out of pocket for community needs and staff appreciation.
In the individual community the culture is positive. The corporation makes it negative. Time and time again corporate proves that they have no idea what they are doing. Improve by treat associates better and with respect. Pay associates better. Treat everyone equally. Maybe Christmas compensation?
The individual community is great, the teams in the buildings and on the ground exceptional. Front line worker are awesome. Corporate is the problem, does not think out side the box, too top heavy, overpaid, has no idea what it is like to work in the real day to day business operations world.
Company wants to be the leader in senior living, but does nothing to keep up with their competitors. No hazard pay for COVID in 2020, CEO takes a huge raise, salaries severely below market standards, telling long term staff they will be fired if they don't get the vaccine, emotional abuse of staff