They just want bodies, and at $9, that's all they get.
Support Center keeps inventing new job titles at the corporate level and not investing in frontline workers.
The leadership needs to be better at stewardship of the company profits. All profits are reinvested at the top/executive level. The Frontline workers and clients suffer due to support center greed.
The Support Center needs to see the poor conditions of our homes. We were told everyone would be back 100% after 7/06 but Support Center and executives still get to work from home. There is no equality and without Frontline workers there would be no company.
There is no work life balance. The company expects you to be available 24/7. There are no company phones, and I have to use my personal phone to communicate for work purposes, so I never escape work. If I don't answer, families or management complains. I never get a break. I can't even use my ATO.
I am undervalued at $9 an hour for the last 3 years and no raise in sight. There is no match for 401 K. There is no work life balance, and I cannot take my earned ATO because there are no staff to fill in. If I quit even in good standing, I cannot get paid for my earned ATO.