The OTE for higher level sales reps is much lower than market value.

Process was quick but the things promised in interview stages were not delivered upon starting.

Have leadership be more transparent about changes. Seek feedback from field employees on how to serve clients better.

Have leadership team solicit real feedback that is anonymous to get a true pulse on what is happening in all parts of the culture.

Any sort of collaboration - All communications are top down and it's a boys club that rules with an iron fist. 1 woman in Sr. Leadership.

Does not match market value for similar roles, they do not offer a straight forward comp plan in writing and pay is not equal across the same types of roles.

There is a lot of "it's not my job" and the internal processes are overly complicated and lengthy. Indeed should consider an easier way to support its customers in a more timely and simplistic fashion.

Getting a pulse of what is truly happening on the day to day. The surveys are "transparent" which means that everyone in leadership can map the feedback to the user. This does not encourage honesty or true transparency.

Internal processes make it difficult for clients to do business with us an very challenging for sales reps to sell. Indeed should be listening to the clients and field sales to change processes to fit that feedback. Not the other way around.