Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy | Comparably

Infosys BPO – leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

Infosys BPO, the business process outsourcing subsidiary of Infosys. consulte Mais informação
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leadership made a major mistake by ignoring client feedback. instead they plowed forward and created a toxic environment that led to massive amounts of attrition. Then they created a negative work environment for the employees who did stay and blamed poor performance as to why the client was unhappy

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

pay me wages on par with the industry.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

listen to the client instead of pushing your agenda for personal gain

O que precisa melhor na cultura da empresa?

hire leaders who understand the local markets in which INfosys wants to hire within

No que a equipe de líderes deveria melhor?

be honest, be compassionate and recognize that employees are humans that deserve respect, and time with their families. Practices in the office that work in one country typically do not work in USA. Infosys is an international company, but struggles to be a global one.

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