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Princess Cruises Empresa reivindicada
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company. consulte Mais informação
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Overall, I believe in the company and the product. I think they do take their call center employees for granted, and that part has gotten worse. I do, however, LOVE my coworkers
Quais são algumas das melhores coisas da sua equipe?
They all know how to roll with the punches and support each other on hard days.
O que você gostou mais sobre a sua entrevista de emprego?
I got to meet several different people who had been there for 5-20+ years. Everyone was kind.
O que você mais gosta nos lideres?
Most of them have an open door policy and at least my direct management team is caring and tries to solve problems and passes feedback along.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The "core values" that they claim to uphold. At least most of the management in the contact center tries to utilize it and treats the employees with respect.
O que está ruim e como pode melhorar?
Some executive changes brought a person or a few people who decided to outsource one pf our most important departments (BAD IDEA) because they only value sales. When I started at Princess, it was a wonderful work environment and I felt respected. Now? not so much
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
The contact center handles a LOT of ever changing policies and product formation in addition to customer care that is not always pleasant. The pay raises are pitiful and the starting rate should be higher. Not to mention changes to the structure of our center that are 100% sales and profit centered
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