Suddenlink Communications – Liars, they want us to lie to the customers about pricing, equipment and tech support | Comparably

Suddenlink Communications – Liars, they want us to lie to the customers about pricing, equipment and tech support

Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States consulte Mais informação
FUNCIONÁRIO
PARTICIPANTES
50
TOTAL
CLASSIFICAÇÕES
559

Liars, they want us to lie to the customers about pricing, equipment and tech support

Qual é a melhor parte das suas compensações?

The healthcare plan is the best

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

Nothing is enjoyable at all. The computer software is a joke

No que a equipe de líderes deveria melhor?

They need to have some people skills training and be honest to us and the customers. Quit telling us our coworkers are our enemies. Have empathy and some human feelings.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

We should be a team, it's not all about you. Understand if you lie to a customer, someone else in another department is going to have to fix it.

O que está ruim e como pode melhorar?

Field Tech is contractors who do not know anything about our equipment. The Altice one boxes don't work. Techs do not keep appointments. Give customers an option on their equipment, hire our techs back and get rid of the cell phone option and the Altice one needs to be thrown away

O que você gostou mais sobre a sua entrevista de emprego?

I interviewed when it was Suddenlink. Now all you have to do is be able to breathe and lie and your in. Turn over rate is so high that now they will take you if you have those 2 qualities, I was told by a supervisor that they are to turn no applicants down.

Other Employee Reviews for Suddenlink Communications

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