Synchrony Empresa reivindicada
We're shaping the future of retail financing and customer engagement every day. How? Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business we serve and the quality of each life we touch. consulte Mais informação
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It's not a bank bank. Open all the time even holidays. Have to change schedule every 6 months. You can't have weekends off. Not a lot of reasons to not look for another job
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The co workers are great and helpful.
O que você melhoraria na entrevista de emprego de sua companhia?
Be more open minded and more honest about the company
Quais são algumas das melhores coisas da sua equipe?
We work together to build each other up. Changes are implemented same day with no real up skill of what changes. So we have to work together so we don't get written up.
No que a equipe de líderes deveria melhor?
Figure out what to do about not letting people have weekends off. At least offer a rotation. Listen to the employees who work on why can improve. Money isn't always the problem or the answer.
O que está ruim e como pode melhorar?
Customers tell us in 9/10 calls they don't like the ivr and it never gets addressed. Customers get asked the same up sale every call even after saying no 10 times. We still have to ask or be written up
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
We are sales people selling products and we get no commission. If we don't up sale we get written up but we get no bonus for the update. It's all hammer and no rewards. It's just here's a timed call they only want to make a payment but also ask them 20 mins of questions. Then,why was your call long?
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