Transamerica – It's customer service. It used to be the best. But since the pandemic, they rely on third party customer service agents, their people are poorly trained, and they do not read the communications that we send. They talk about great customer service but they do not provide great customer service.
Transamerica is one of the world's leading financial services companies, providing insurance, investments and more to 27 million customers.consulte Mais informação
It's customer service. It used to be the best. But since the pandemic, they rely on third party customer service agents, their people are poorly trained, and they do not read the communications that we send. They talk about great customer service but they do not provide great customer service.