Xanterra – It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees. | Comparably

Xanterra – It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees.

Xanterra Empresa reivindicada
Xanterra Parks & Resorts is a global diversified travel & hospitality company. consulte Mais informação
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It has changed for the worse over the years. The company is too revenue-centric and does not focus on guests or employees.

O que você gostou mais sobre a sua entrevista de emprego?

Really don't remember if I interviewed- was hired over twenty years ago.

Quais são algumas das melhores coisas da sua equipe?

We work hard despite the fact that we receive little to no recognition and our supervisors rarely communicate with us.

O que você gosta mais da sua companhia?

I like the potential I see to create great experiences for our guests and the chance to meet people from all over the world.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I have worked.in my position 20 years, and as the lead 15. I make eighty cents more an hour than a trainee. Experience and skill should count for something.

O que você mais gostaria que melhorasse na sua companhia?

Respect.for employees. A new general manager and a manager or supervisor for the position I am in - not reporting to someone who has no idea what my responsibilities are.

O que precisa melhor na cultura da empresa?

A new general manager! Employees treated as assets and not liabilities. Better pay and recognition for years worked and skills learned. Focus on providing good guest service and not just on trimming the budget- especially the labor budget.

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Could work together better if we were given the same opportunities for training, encouragement and developmental other departments. Also, if we actually had a supervisor that knew our jobs. Xanterra cut the position and there a no managers or supervisors that actually do the job.

O que está ruim e como pode melhorar?

Employee morale is negative due to an impersonal general manager that does not communicate with front line employees. This needs to change. Stop making so many cuts to hours in the busy season. Let employees have their microwaves and crockpots back. Supervusors need to have an understanding of jobs

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