How can I fix broken processes at my company when I don’t have any authority? - Comparably | Comparably

How can I fix broken processes at my company when I don’t have any authority?

Leadership

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22 Answers

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    Top Employee Response

    Take your idea/thought to your supervisor/manager & see what he or she things of it, perhaps they can fix the issue, or bring it up to someone with the authority to do so.

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    start with the hr department and talk to your union rep

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    Provide feedback when completing surveys

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    If things are set up properly and you have respect for individuals upper management will look into complaints, but if that’s not set up properly nothing well fix it.

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    Just keep doing the best I can at my job. Setting good examples and being a team player.

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    Talk with your management and explain what you feel is a problem

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    By respectfully bringing up the topic with my boss and suggesting a solution.

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    Bring them to the attention of your manager and work with them to discover who/how to fix them.

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    Carefully-- and respectfully-- propose a solution to the person who does. But don't go too high up the food chain, Start with a positive about how person/department/area you're critiquing, then mention the broken piece and how it hinders even better performance, then go right into your proposal for fixed systems as a way to make things better.

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    Share your feedback with the management. They may not implement it right away but they do take feedback seriously.

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    Suggest change to your manager and back it up with a business case.

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    Put it in writing and add cost savings in there. If you need to get someone's attention, bring up costs. It's true about time is money.

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    This is VERY general. There are a lot of times where I feel, "This can be fixed" or at the very least "this can be more efficient or better." Listening to the team's frustrations and building an action plan. There have been times where management has asked "How does the team feel about x?" and the team has expressed their concerns and issues, and it felt like it fell on deaf ears. Taking the time and actually listening, processing and turning those cries into an action plan, that could help fix or patch up broken processes.

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    Tell someone who does. If they are aware of this situation already then you have done your part.

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    Brainstorm for a solution, then spend time researching and building a case for your solution. Make sure you have valid resources to back you up. Submit your informed solution to authority and use your research to back up why they should listen to you.

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    Prepare the business case for your manager or whoever can fix it. Show the cost of NOT fixing it and offer at least one solution. Be open to their ideas as well.

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    Always be open and ask questions with team members.

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    Bring up the process to your boss and make suggestions. Don't just say that there is a problem. Provide a way to fix the issue at the same time.

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    This is tricky as you have to be in an environment/culture that is open to new ideas and initiatives. Even if you don't have the authority, those in leadership who value their employee's drive and ideas will be open to hearing your ideas and want to have broken processes fixed. However, if you're working amongst those who are set in their ways and do not value any ideas or initiatives to make their processes and company stronger it will almost be a continued uphill battle. I would say just keep working hard and proving yourself, make sure even when you feel you're not being heard by your own manager to keep positive with a smile on your face and push harder. The hope is eventually your hard work and initiates will not go unnoticed. But they WILL notice if you drop the ball in any way, so never give them a reason to not respect or value your ideas. Connect with those you know in leadership want the best and listen to their employees.

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    Find a channel to submit ideas/improvements

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    Find people with authority who can influence without authority in any modern company you’re just a direct report subject to processes

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    If you want to be an agent of change, the first step is to build out a strong network of influence across multiple silos within the organization. Then, you can leverage that influence to make processes run more smoothly. It’s hard work, and it will take months to build the influence you need. Everyone has ideas about how to fix broken processes, but ideas are worthless in this situation, coming up with a solution is the easy part, but being able to negotiate, persuade, and implement is what’s truly difficult.