How should I handle differing instructions from multiple bosses? - Comparably | Comparably

How should I handle differing instructions from multiple bosses?

Leadership

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14 Answers

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    Communicate to each of them the conflict in direction and ask them to prioritize.

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    Document what you do. Make a paper trail for everything. Copy each boss on anything said to/by the other. Be really annoying about it if you have to, but polite.

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    Confront them all and explain that you are confused about who is really in charge

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    I used to get the 2 people in a room together and ask which instructions you are supposed to follow. Make them figure it out and then give you clear direction.

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    Do what the top boss told you

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    Chain of command

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    Almost impossible, unless you have some extremely good organizational skills and are familiar with the management field of operations. When you work for managers and leaders over a number of years, you learn their temperament, and get exposure to different types of personalities. However, managing multiple bosses requires strong psychological stamina!

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    Bring it up with your direct supervisor and document everything.

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    Ask to have a meeting to discuss and come to a solution that meets in the middle of the differing instructions.

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    Get them all in the room to hash it out.

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    from the top down

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    Clarify the second set of instructions and ask for a rationalization between the 2.

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    Do what you think is right

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    by bringing them together to communicate simultaneously