Arise Virtual Solutions – CEO rating? In 3 yrs as agent, never heard from/about, except for short video that may have been pandemic or civil rights-related. Arise is bottom line metrics-focused w/managers attempting to micromanage and blame remote agents w/o regard for their own incompetence, faulty technology & processes. | Comparably

Arise Virtual Solutions – CEO rating? In 3 yrs as agent, never heard from/about, except for short video that may have been pandemic or civil rights-related. Arise is bottom line metrics-focused w/managers attempting to micromanage and blame remote agents w/o regard for their own incompetence, faulty technology & processes.

Arise Virtual Solutions Заявленная компания
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! читать еще
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CEO rating? In 3 yrs as agent, never heard from/about, except for short video that may have been pandemic or civil rights-related. Arise is bottom line metrics-focused w/managers attempting to micromanage and blame remote agents w/o regard for their own incompetence, faulty technology & processes.

Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?

As a virtual agent, I rarely interact 1:1 with other agents.

В чем руководство должно стать лучше?

They need to get better at educating themselves and actually finding solutions, instead of simply demanding results.

Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?

I'm a contract agent that is only paid (underpaid) when working for the client. I do not get paid for the many wks of initial training, monthly refreshment courses & tests that take hrs to complete, the 45-min/wk virtual huddles, a slew of emails reporting metrics with confusing/contradicting info.

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