Arise Virtual Solutions CS Rep Employee Reviews | Comparably
Arise Virtual Solutions Claimed Company
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! read more
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
1776
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Arise Virtual Solutions CS Rep Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Arise is a loyal helpful company that cares about customer service and making sure you are providing the best customer experience!

Review from Customer Support Dept

You can work from home and you can set your own schedule.

Review from Customer Support Dept

They are knowledgeable and driven to attract more employees.

Review from Customer Support Dept

They help you do better & push you to meet client requirements.

Review from Customer Support Dept

Flexible friendly and easy to get along with

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

response time, receptiveness, payment, helpfulness

Review from Customer Support Dept

The team needs to learn how to communicate their needs better to employees. No one seems to know what really needs to be done!

Review from Customer Support Dept

The leadership team needs to be more organized

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Its a work from home job and you are your own IBO so you dont get benefits but thats what comes with the job.

Review from Customer Support Dept

You can make as much as you need because you manage your own schedule.

Review from Customer Support Dept

The company only provides an hourly pay and/or commission. However, I am satisfied with being able to work from the comfort of home or anywhere with internet and a landline.

Review from Customer Support Dept

The 401k plan is the most awesome part of the package

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Low pay awful technological issues

Review from Customer Support Dept

I would feel better if the classes/training were cheaper & paid.

Review from Customer Support Dept

Wage increases would be nice. I haven't had one without taking on an entirely new position in seven years

Review from Customer Support Dept

I like the amount that we are paid and the choice we have in different clients.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Everyone is friendly and nice.

Review from Customer Support Dept

Everyone is very helpful and respectful.

Review from Customer Support Dept

The team in constantly couching us and helping us improve. We have members of quality assurance help us ensure our clients needs are getting met.

Review from Customer Support Dept

We all work together and make our work environment productive

Review from Customer Support Dept

There need to be more meetings.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

My coworkers are generally fine but better training and expectations would benefit everyone.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Agents work from home but the meetings & classes are informal & positive.

Review from Customer Support Dept

The choices we are given.

Review from Customer Support Dept

Freedom of schedule and hours as long as they are available according to clients needs.

Review from Customer Support Dept

That your work from home.

Review from Customer Support Dept

If your struggling you always get help.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Arise Virtual Solutions yet.
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What did you like most about the interview process?

Interviews Reviews

The interview process was very quick and easy.

Review from Customer Support Dept

Felt welcomed and everything was clearly explained about the position.

Review from Customer Support Dept

It was a normal/neutral process.

Review from Customer Support Dept

They accept entry level employees to work as customer service so the interview is simple. As long as you have good communication and administrative skills it is relatively easy to get hired.

Review from Customer Support Dept

The feeling of a judgment free zone

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Arise Virtual Solutions yet.
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What makes you most happy at work?

Outlook Reviews

Im happy that i get to be in the comfort of my own home!

Review from Customer Support Dept

The fact that I can manage my own schedule and work at my own pace.

Review from Customer Support Dept

The freedom of working from home and being able to set my own schedule.

Review from Customer Support Dept

Knowing I'm close to my child & making good money.

Review from Customer Support Dept

To be able to work around fabulous people

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

More pay for the time/work.

Review from Customer Support Dept

Nothing's really wrong but it's just a job.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Arise Virtual Solutions yet.
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What would you most like to see improved at your company?

Outlook Reviews

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