Arise Virtual Solutions Culture | Comparably
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Arise Virtual Solutions Claimed Company
Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! read more
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
1776
Updated on: October 14, 2025

Arise Virtual Solutions Company Culture

Arise Virtual Solutions Culture

This score is derived from employee ratings & reviews
2.5/5
Arise Virtual Solutions' Overall Culture is rated D-

Top Rated Culture Dimensions

Environment
C
Professional Development
C-
eNPS
C-
Gender
C-
Office Culture
C-

Arise Virtual Solutions CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Scott Etheridge Arise Virtual Solutions' CEO
Scott Etheridge
51 /100
See More

Diversity at Arise Virtual Solutions

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Arise Virtual Solutions have rated Outlook, Environment, and CEO Rating as the highest categories they have scored

Women at Arise Virtual Solutions

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Arise Virtual Solutions have rated Environment, Work Culture, and Outlook as the highest categories they have scored

Arise Virtual Solutions eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-27

Arise Virtual Solutions employees are -27% more likely to recommend Arise Virtual Solutions as a great place to work

31%Promoters
11%Passives
58%Detractors

Working at Arise Virtual Solutions

Working at Arise Virtual Solutions is rated below average by 176 employees, across various culture dimensions. Arise Virtual Solutions employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Arise Virtual Solutions’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Panama City, FL. See below in detail how working at Arise Virtual Solutions was rated by employees.

Overall Company Culture at Arise Virtual Solutions

D-

Overall Company Culture at Arise Virtual Solutions is rated D-

Last updated months ago

Bottom
10%

Arise Virtual Solutions ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 176 Employees

View Results
0
20
40
60
80
100
Admin
68
Admin68
Customer Support
63
Customer Support63

Arise Virtual Solutions Employee Reviews

Out of 180 Arise Virtual Solutions employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Arise Virtual Solutions improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From Arise Virtual Solutions Employees

  • What did you like most about the interview process?
    My interview process was unorthodox, so I don't have a good grasp on the "norm."
  • What makes you most happy at work?
    I love the interaction with my coworkers.
  • What are some of the best things about your team?
    My team is amazing! We are all looking out for each other!
Read More Positive Reviews

Constructive Feedback From Arise Virtual Solutions Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Higher compensation paid to contractors
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Seasonal work low pay and no benefits. Misclassified as 1099
  • What's going wrong and how can it be improved?
    Stop misclassifying 1099 contractors and raise the wages.
Read More Constructive Reviews

Arise Virtual Solutions Company Information

Arise Virtual Solutions Company Overview

Around since 1994, Arise Virtual Solutions Inc. has created a disruptive technology platform that connects the world’s biggest brands with the largest network of gig-economy Service Partners in the BPO industry. Owned by Warburg Pincus, one of the world’s largest Private Equity Firms, Arise is the work-from-home pioneer and now the CX Transformation trailblazer. We are changing the way the world WORKS with every major brand that we support. Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions!

Arise Virtual Solutions was founded in 1997 and its current CEO is Scott Etheridge. Since its inception 29 years ago, Arise Virtual Solutions has grown to 330 employees.

Arise Virtual Solutions Mission, Vision & Values

Arise Virtual Solutions Mission Statement

To change the way the world works. We continuously deliver powerful solutions and drive differentiated results while making a positive impact on the world we live in.

Arise Virtual Solutions Vision Statement

Arise is changing the way the world WORKS. We do this by leveraging the power of secure and scalable platforms to access high quality, trustworthy and flexible solutions, and connect them in real?time to companies seeking superior and differentiated performance. In the process, we create wins for our Clients, their Customers, and our Service Partners.

Arise Virtual Solutions Values

  • Relentless Pursuit Of Excellence
  • No Boundaries
  • Empower People & Partners
  • Embrace Possibilities
  • Make a Difference
Arise Virtual Solutions Mission, Vision & Values

Sustainability and Corporate Social Responsibility at Arise Virtual Solutions

Our culture at Arise embraces volunteerism. Our Community Action Team researches and supports volunteer efforts across the US, the UK and Canada to give back to our local communities and donate our time and energy in meaningful ways. Recent volunteer projects saw employees teaming up with Feeding South Florida, The Broward Partnership: The Road to Health, Jobs and Homes for the Homeless, and the Broward County Parks and Recreation at Miramar Pinelands Park. Join us today to learn more about how you can change the way the world works.

Sustainability at Arise Virtual Solutions
Headquarter3450 Lakeside Dr Ste 620
Miramar Beach, FL 33027
United States of America
Websitewww.arise.com
Founding Date1997
Tel9543922690
Company StatusPrivate
Jobswww.arise.com/careers
Social Sites
  • Culture Video

Arise Virtual Solutions Employees

Arise Virtual Solutions has 330 employees. 176 employees at Arise Virtual Solutions have reviewed Arise Virtual Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 176 Arise Virtual Solutions employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Arise Virtual Solutions are mostly dissatisfied with their total compensation at Arise Virtual Solutions, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Arise Virtual Solutions are mostly dissatisfied with their team. 176 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Arise Virtual Solutions are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Arise Virtual Solutions believe the environment at Arise Virtual Solutions is positive. Most Participants believe the pace of work at Arise Virtual Solutions is extremely fast. About 71% of the employees at Arise Virtual Solutions work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Arise Virtual Solutions are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Arise Virtual Solutions employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Arise Virtual Solutions report the work pace is extremely fast
Work Pace
A Day in the Life
53% of Arise Virtual Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Arise Virtual Solutions employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Arise Virtual Solutions employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
54% of Arise Virtual Solutions employees call their work environment positive
Environment

Joining Arise Virtual Solutions - Employee Onboarding

The prevailing opinion from employees about joining Arise Virtual Solutions is that the company was somewhat prepared on their first day. Arise Virtual Solutions employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Arise Virtual Solutions Employee Onboarding

Arise Virtual Solutions KPIs and OKRs

At Arise Virtual Solutions 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Arise Virtual Solutions' KPIs and OKRs is essential for its success. Out of 5 Arise Virtual Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
Arise Virtual Solutions KPIs & OKRs

Arise Virtual Solutions CEO & Leadership

Arise Virtual Solutions CEO - Scott Etheridge

Scott Etheridge Arise Virtual Solutions' CEO
51 /100

Arise Virtual Solutions’s CEO Scott Etheridge started in this role in 2008. Scott’s approval rate is lower compared to CEOs at similar sized companies, putting Scott in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to CEOs of all other companies in Panama City, FL. Scott Etheridge’s employees rank Arise Virtual Solutions in the Bottom 40% for Environment, in the Bottom 35% for Professional Development, and in the Bottom 30% for Office Culture. Etheridge is generally unpopular with Arise Virtual Solutions employees, but ranks especially low with Male employees, and by employees identified with Other ethnicities and employees with 6 to 10 Years experience. However, African American/Black employees have a slightly more favorable view of the CEO.

Arise Virtual Solutions Leadership

The Arise Virtual Solutions Executive Team is rated a “D-” and led by CEO Scott Etheridge, Chief Financial Officer Ana Sanso-Hill, and Vice President Business Development Tim Savitt

  • Scott Etheridge CEO / President

    Scott Etheridge CEO / President

    Scott Etheridge serves as the CEO / President of Arise Virtual Solutions.

  • Ana Sanso-Hill Chief Financial Officer

    Ana Sanso-Hill serves as the Chief Financial Officer of Arise Virtual Solutions.

  • Tim Savitt Vice President Business Development

    Tim Savitt serves as the Vice President Business Development of Arise Virtual Solutions.

  • Tom Maddux Senior Vice President & General Manager

    Tom Maddux serves as the Senior Vice President & General Manager of Arise Virtual Solutions.

  • Lisa Carstarphen Senior Vice President, General Counsel and Corporate Secretary

    Lisa Carstarphen serves as the Senior Vice President, General Counsel and Corporate Secretary of Arise Virtual Solutions... read more

  • Virginia Sambuco VP Business Development

    Virginia Sambuco serves as the VP Business Development of Arise Virtual Solutions Inc.. Virginia started at Arise... read more

  • Robert Padron Chief Customer Officer

    Robert Padron serves as the Chief Customer Officer of Arise Virtual Solutions Inc.. Robert started at Arise Virtual... read more

  • Jack Biersdorfer Vice President Strategic Partnerships

    Jack Biersdorfer serves as the Vice President Strategic Partnerships of Arise Virtual Solutions Inc.. Jack started at... read more

  • Mark Walker VP Customer Service

    Mark Walker serves as the VP Customer Service of Arise Virtual Solutions.

See More Executives

Explore Arise Virtual Solutions Leadership Team

Arise Virtual Solutions Salaries

How much does Arise Virtual Solutions pay?

How much do people at Arise Virtual Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Arise Virtual Solutions is $87,805, or $42 per hour, while the estimated median salary is $104,856, or $50 per hour.

At Arise Virtual Solutions, the highest paid job is a Sales Manager at $114,439 annually and the lowest is a Bookkeeper at $42,471 annually. Average Arise Virtual Solutions salaries by department include: Finance at $73,397, Business Development at $101,486, Sales at $106,351, and IT at $103,840. Half of Arise Virtual Solutions salaries are above $104,856.

88 employees at Arise Virtual Solutions rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 271 ratings) while 85 employees at Arise Virtual Solutions rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 90 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$259k
$259k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$346k
$346k100th Percentile
$87,805*
Average Compensation
$104,856*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Arise Virtual Solutions Salaries by Department

Explore Arise Virtual Solutions Salaries

Diversity & Inclusion at Arise Virtual Solutions

Diverse employees at Arise Virtual Solutions score the company 61/100 across various culture categories, placing Arise Virtual Solutions in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Arise Virtual Solutions across various culture dimensions.

Ranked Culture the Highest

Women 68/100
Department - Admin
Men N/A/100
Diverse Employees 61/100
Department - Customer Support

Ranked Culture the Lowest

Women 63/100
Tenure - 1 to 2 Years
Men N/A/100
Diverse Employees N/A/100
Explore Arise Virtual Solutions Diversity & Inclusion

Arise Virtual Solutions Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Legal Assistance
  • Work From Home Policy
Explore Arise Virtual Solutions Perks and Benefits

Arise Virtual Solutions PTO

Arise Virtual Solutions' PTO and Vacation policy typically gives 0-10 days off a year. Arise Virtual Solutions' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare50%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo75%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Arise Virtual Solutions PTO Policy

Arise Virtual Solutions Careers

Arise Virtual Solutions Jobs

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Overview of Candidates Interested in Arise Virtual Solutions on Comparably

Candidates By Department

Engineering
50%
All Industries
50%

Candidates By Location

Fort Lauderdale
100%

Frequently Asked Questions regarding Arise Virtual Solutions

What is Arise Virtual Solutions address?

Arise Virtual Solutions location is at 3450 Lakeside Dr Ste 620

Who is the CEO of Arise Virtual Solutions?

Arise Virtual Solutions CEO is Scott Etheridge, their score by employees is 51

What is Arise Virtual Solutions eNPS?

The eNPS for Arise Virtual Solutions is -27

What is the salary for Marketing Operations in Arise Virtual Solutions?

Marketing Operations average salary in the US is 82k

What are the salaries in the HR in Arise Virtual Solutions?

The average salaries for HR in Arise Virtual Solutions is 91k

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