Arise Virtual Solutions Leadership Employee Reviews
What do you like best about the leadership team?
They are real and genuine. I have gotten to know some of them better than others, but they all have the overall health of the company as a priority.
They are dependable, motivated, high driven
Review from Customer Support Dept
getting the one on one and direct response
The understanding that we all have to balance out oir personal life
Because you can show someone how a business should look make a happy team.
Very nice people! Always willing to answer questions that I have.
Arise is a loyal helpful company that cares about customer service and making sure you are providing the best customer experience!
Review from Customer Support Dept
You can work from home and you can set your own schedule.
Review from Customer Support Dept
They are knowledgeable and driven to attract more employees.
Review from Customer Support Dept
They help you do better & push you to meet client requirements.
Review from Customer Support Dept
Flexible friendly and easy to get along with
Review from Customer Support Dept
The fact that we worked together as a team.
I enjoy the one on one communication
They care for their individual projects.
Review from Customer Support Dept
What does the leadership team need to get better at?
They shouldnt try to manage the independent contractors as much as they do
First would be to pay people then to stop the lies they tell all the time and finally stop making up rules and stealing their employees money from classes they pay for and then get dropped for no valid reason oh and never responding which is only way to get around legal contracts with us
Review from Customer Support Dept
Solving problems with agents who service their platform
Better connection, understanding, and compassion towards its employees/agents
EVERYTHING. Nothing is done correctly if done at all.
Communication skills. You have to wait almost a week for a response. Causing the situation to get worse. Then instead of being held accountable. The blame falls on the person reaching out to them.
Review from Customer Support Dept
This executive team is JOKE. No one on this team has any idea what they are supposed to do and since everyone works remotely, it seems NO ONE is watching the store. It is really sad when I used to love servicing.
caring about people who are below them
Caring for those that are under them. This company does not care for the people that make money for them.
They need to get better at educating themselves and actually finding solutions, instead of simply demanding results.
Their metric systems that rate contrators
Sinister, unprofessional, lack of empathy
their system and do not cancel gents
response time, receptiveness, payment, helpfulness
Review from Customer Support Dept
The team needs to learn how to communicate their needs better to employees. No one seems to know what really needs to be done!
Review from Customer Support Dept
The leadership team needs to be more organized
Review from Customer Support Dept