Soul crushing. Dealing with abusive/emotionally taxing clientele, whom we are not always given the proper tools to help.management seems indifferent to any concerns regarding operations or policy. And the pay is terrible.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
The company looks for any excuse they can to avoid paying incentives, essentially turning their workforce into minimum wage employees.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The company tries to put up a very positive facade to offset the amount of abuse that we must take from both managers and clientele.
Что вам понравилось больше всего в процессе собеседования?
They hire through a third party company (Aerotek), who streamlined the interview/hiring process. After one face to face and one phone interview, I was hired.
Что идёт не так, и как это можно улучшить?
Rules need to be implimented to protect the workers from abusive customers. Pay needs to improve. Management needs to start acting like they care about our wellbeing.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
I am a home agent, so I only ever interact with my coworkers via phone meetings, but in general they seem just as unhappy with the company as I do.
Other Employee Reviews for Best Western
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