
Everyone does drink the "Cipher Kool-Aid" and genuinely understands that the company has an impact on millions of patient lives. Team lunches, happy hours, etc., are a big part of the company. Rarely does leadership attend those functions.
Leadership has no experience in leadership roles, so it feels like they're going the direction of that day's winds. Decisions are slowly leaked out to the masses and communication is rarely straightforward. Just because you're in leadership does not mean you're a leader, they need help on this.
All team "leaders" are first time leaders so there IS little leadership and communication suffers. Egos are a big part of Cipher's issues because people are put into roles based on tenure, not leadership ability and everyone is Vice President so egos become very fragile when trying to give advice.
There is a lot of autonomy at Cipher and as long as you're doing well in your role, people stay off your back. The issue with Cipher's autonomy is that it can be too much for some underperformers and Cipher doesn't know how to assist those that are underperforming.