CipherHealth Employee Reviews

I've grown immensely at CipherHealth through the incredible opportunity to work with talented coworkers and some of the top health systems in the country. I feel valued and truly enjoy going to work every day

So far it's good. There are some annoying things like the new romantic relationship policy that was created after one of the founders did not follow it and moved to Cali with someone that worked for him.

I really really really like working with my people and my clients. Some of the founders are no longer useful though.

Awesome place to work in healthcare.

Enjoy working at Cipher because people here actually care about the services they are providing to our customers!

Half of them are decent people.

They genuinely care about the Team and growing each individual.

Leadership open to suggestions and very friendly.

Leadership has always had shared decision making which is rare these days!

The leadership team empowers their team members to make actual decisions. It's a real meritocracy. Great ideas can bubble up easily. They are also completely accessible and open to feedback. There are numerous channels for this, and lots of efforts are made to keep them open.

Leadership is pathetic. The executive team has no formal leadership training nor experience and use psychological tactics to get under employees’ skin. All of the loyalty speak from one co-founder makes us think we’re in the Trump Admin. Ironically, he has the temperament of a 1st grader.

Leadership has no experience in leadership roles, so it feels like they're going the direction of that day's winds. Decisions are slowly leaked out to the masses and communication is rarely straightforward. Just because you're in leadership does not mean you're a leader, they need help on this.

They put on smiles and say encouraging things during our quarterly meetings but really aren't putting in the time to get to know newer hires. All this talk about a new investor and how it's going to be more hard work, but what's the plan to protect us from burning out? Not thinking about us.

I guess they should start listening to peoples' concerns and making decisions based on them before more people that we look up to decide to quit.

Competitive salary that is adjusted based on merit

Extra perks that other companies don't have

Base salaries are fair and sales compensatation plans are milestone driven.

It's getting much better. Fair comp.

From a startup company, compensation has always been fair and max what it could

Have a clear policy for compensation.

Can't rely on bonus or raise to happen when it should. Have to fight for every inch. The company backdated my raise by a few weeks to make up for incompetence but I still don't get why bonuses were 3 months late.

The executives in the company have short term reactive good behavior and don't have the best interests of their employees in mind when they make decisions. They react first and apologize later (sometimes) and it's gotten stale. That's why the longer-term employees are finally starting to leave.

Some of the smartest and most intelligent folks I've worked with. Truly a special environment

My team used to have the best developers I ever have worked with in my life. Now it shrank because some good people have been fired or left.

There's a mission driven mentality that's shared for the most part across the company

A mission driven Team that tends to work well with each other as a result.

I really like my team - they really care about their clients. Huge shout out to the HR team too because they keep us all sane and are sorely under-appreciated by our Leadership team. We might as well do without leadership because we're all expected to function without any real guidance anyway.

All team "leaders" are first time leaders so there IS little leadership and communication suffers. Egos are a big part of Cipher's issues because people are put into roles based on tenure, not leadership ability and everyone is Vice President so egos become very fragile when trying to give advice.

The ability to chat with anyone to share your thoughts, feelings, and ideas. You can put time on the CEO's calendar just to get coffee.

We have awesome coworkers. The product managers are very attentive to details and provide good specifications to our stories.

Everyone does drink the "Cipher Kool-Aid" and genuinely understands that the company has an impact on millions of patient lives. Team lunches, happy hours, etc., are a big part of the company. Rarely does leadership attend those functions.

Mission driven Team tends to jive well. It’s needed because there’s a lot of work to do.

Collaborative spirit. The team all feels like we're in this muck together and trying to either dig out of it together to see where this company goes or leave entirely. People who do leave remain good friends with the team. I bet its a huge burden lifted off of anyone who gets to leave on their own.

As we grow we might want to create a growth path for those who joined in the first years.

Executives (if you can even call them that) don't know what they're doing, don't let their employees make any decisions for themselves, and then blame everybody but themselves when there is negative feedback about them. Grow up!

That I spoke with so many different stakeholders, it really helped me get a multi-dimensional view. I also liked the presentation portion as it allowed me to showcase my talents.

It was quick for me. But it depends a lot because there's no formal process to hire.

Being with my coworkers. Seeing the positive impact of our products on our client's operations

My teammates, they are awesome people.

The people I work with

There is a lot of autonomy at Cipher and as long as you're doing well in your role, people stay off your back. The issue with Cipher's autonomy is that it can be too much for some underperformers and Cipher doesn't know how to assist those that are underperforming.

I can do what I love most that are coding and development, and I'm fairly compensated for it. I have a very good relationship with my coworkers and I developed very good friendships here.

We have one Co-Founder who thinks he's the best at everything and doesn't realize the whole room is just waiting for him to stop talking. But we all smile and nod because he has the emotional range of a toddler.

We need some real leaders in this company.