CipherHealth – I really really really like working with my people and my clients. Some of the founders are no longer useful though. | Comparably

CipherHealth – I really really really like working with my people and my clients. Some of the founders are no longer useful though.

CipherHealth Claimed Company
CipherHealth’s patient engagement platform enables healthcare providers to deliver better patient outcomes and experiences across the care journey. read more
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I really really really like working with my people and my clients. Some of the founders are no longer useful though.

What's going wrong and how can it be improved?

We have one Co-Founder who thinks he's the best at everything and doesn't realize the whole room is just waiting for him to stop talking. But we all smile and nod because he has the emotional range of a toddler.

Why do you feel undervalued and what would make you feel better about your compensation?

Can't rely on bonus or raise to happen when it should. Have to fight for every inch. The company backdated my raise by a few weeks to make up for incompetence but I still don't get why bonuses were 3 months late.

What are some of the best things about your team?

I really like my team - they really care about their clients. Huge shout out to the HR team too because they keep us all sane and are sorely under-appreciated by our Leadership team. We might as well do without leadership because we're all expected to function without any real guidance anyway.

What does the leadership team need to get better at?

They put on smiles and say encouraging things during our quarterly meetings but really aren't putting in the time to get to know newer hires. All this talk about a new investor and how it's going to be more hard work, but what's the plan to protect us from burning out? Not thinking about us.

What is most positive about the culture and environment at your company?

Collaborative spirit. The team all feels like we're in this muck together and trying to either dig out of it together to see where this company goes or leave entirely. People who do leave remain good friends with the team. I bet its a huge burden lifted off of anyone who gets to leave on their own.

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