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CipherHealth Claimed Company
CipherHealth’s patient engagement platform enables healthcare providers to deliver better patient outcomes and experiences across the care journey. read more
CipherHealth Company Culture
CipherHealth Culture
This score is derived from employee ratings & reviews3.4/5
CipherHealth's Overall Culture is rated C+
Top Rated Culture Dimensions
Office Culture
BCompensation
BTeam
BPerks & Benefits
B-Environment
C+CipherHealth CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Randy Cheung
66 /100
See More
Diversity at CipherHealth
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at CipherHealth have rated Team, Outlook, and Environment as the highest categories they have scored
Women at CipherHealth
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at CipherHealth have rated Team, Outlook, and Environment as the highest categories they have scored
CipherHealth eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
11
CipherHealth employees are 11% more likely to recommend CipherHealth as a great place to work
| 53% | Promoters |
|---|---|
| 5% | Passives |
| 42% | Detractors |
Working at CipherHealth
Working at CipherHealth is rated average by 22 employees, across various culture dimensions. CipherHealth employees are most satisfied about Office Culture, Compensation, and Team categories, putting CipherHealth’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in New York. See below in detail how working at CipherHealth was rated by employees.
Overall Company Culture at CipherHealth
C+
Overall Company Culture at CipherHealth is rated C+
Last updated months ago
Top
50%
CipherHealth ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
CipherHealth Employee Reviews
Out of 51 CipherHealth employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping CipherHealth improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
Positive Reviews From CipherHealth Employees
- What did you like most about the interview process?That I spoke with so many different stakeholders, it really helped me get a multi-dimensional view. I also liked the presentation portion as it allowed me to showcase my talents.
- What makes you most happy at work?Being with my coworkers. Seeing the positive impact of our products on our client's operations
- What is most positive about the culture and environment at your company?The ability to chat with anyone to share your thoughts, feelings, and ideas. You can put time on the CEO's calendar just to get coffee.
Constructive Feedback From CipherHealth Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Have a clear policy for compensation.
- What does the leadership team need to get better at?Leadership is pathetic. The executive team has no formal leadership training nor experience and use psychological tactics to get under employees’ skin. All of the loyalty speak from one co-founder makes us think we’re in the Trump Admin. Ironically, he has the temperament of a 1st grader.
- What does the leadership team need to get better at?Leadership has no experience in leadership roles, so it feels like they're going the direction of that day's winds. Decisions are slowly leaked out to the masses and communication is rarely straightforward. Just because you're in leadership does not mean you're a leader, they need help on this.
CipherHealth Company Information
CipherHealth Company Overview
CipherHealth’s patient engagement platform enables healthcare providers to deliver better patient outcomes and experiences across the care journey.
CipherHealth was founded in 2009 and its current CEO is Randy Cheung. Since its inception 17 years ago, CipherHealth has grown to 150 employees.
CipherHealth Mission, Vision & Values
CipherHealth Mission Statement
CipherHealth is a healthcare technology company committed to improving patient outcomes and experiences through enhanced communication and care team coordination.
CipherHealth Values
- Actually care.
- Be tough, but fair.
- Just do it.
- Do more with less.
- Be as transparent as you can.
| Headquarter | One Penn Plaza, 3101 New York City, NY 10119 United States of America |
|---|---|
| Website | cipherhealth.com |
| Founding Date | 2009 |
| Tel | 9175918889 |
| Company Status | Private |
| Jobs | boards.greenhouse.io/cipherhealth#.Vgq0hI9VhBe |
| Social Sites |
CipherHealth Competitors
CipherHealth competitors include NOBL, Health Recovery Solutions, and HealthLoop. CipherHealth ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how CipherHealth compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Paint and Sip night with Analytics
Office yoga for our SF team
Giving our office some seasonal decor
Halloween at Cipher!
CipherHealth Employees
CipherHealth has 150 employees. 22 employees at CipherHealth have reviewed CipherHealth across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 22 CipherHealth employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CipherHealth are pleased with their total compensation at CipherHealth, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CipherHealth are pleased with their team. 22 Participants grade the quality of their coworkers a B. The majority believe the meetings at CipherHealth are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CipherHealth believe the environment at CipherHealth is positive. Most Participants believe the pace of work at CipherHealth is extremely fast. About 34% of the employees at CipherHealth work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CipherHealth are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
CipherHealth employees generally work 9.8 hrs a day
Work Hours
A Day in the Life
Employees at CipherHealth report the work pace is extremely fast
Work Pace
A Day in the Life
100% of CipherHealth employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CipherHealth employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
79% of CipherHealth employees call their work environment positive
Environment
Joining CipherHealth - Employee Onboarding
The prevailing opinion from employees about joining CipherHealth is that the company was somewhat prepared on their first day. CipherHealth employees concluded that their overall onboarding experience was negative. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CipherHealth KPIs and OKRs
Employees’ understanding of CipherHealth's KPIs and OKRs is essential for its success. Out of 7 CipherHealth employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CipherHealth CEO & Leadership
CipherHealth CEO - Randy Cheung
66 /100
CipherHealth’s CEO Randy Cheung started in this role in 2009. Randy’s approval rate is lower compared to CEOs at similar sized companies, putting Randy in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in New York. Randy Cheung’s employees rank CipherHealth in the Top 30% for Office Culture, in the Top 35% for Compensation, and in the Top 35% for Team. Cheung is generally unpopular with CipherHealth employees, but ranks especially low with Female employees, and by employees identified with Other ethnicities and employees with 3 to 6 Years experience. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO. When compared to CipherHealth’s competitors, Randy Cheung ranks below both HealthLoop CEO Todd Johnson and Health Recovery Solutions CEO Jarrett Bauer.
CipherHealth Leadership
The CipherHealth Executive Team is rated a “C-” and led by CEO Randy Cheung, Executive Vice President and Managing Partner Shawn Lemerise, and Chief People Officer Jennifer Compagni
Randy Cheung CEO / President
Randy Cheung co-founded CipherHealth after working in health care and experiencing firsthand a fundamental gap that was... read more
Shawn Lemerise Executive Vice President and Managing Partner
Shawn Lemerise brings over 15 years of experience in healthcare consulting, project management, change management and... read more
Jennifer Compagni Chief People Officer
Jennifer Compagni is a global HR executive with extensive experience in corporate businesses, research, government, and... read more
Jake Pyles Chief Financial Officer
Jake has been the company’s chief financial officer since August 2018 and added chief operating officer to his... read more
Nishta Giallorenzo CMO, EVP Market Strategies
Nishta has over 12 years' experience managing brands and leading marketing teams within large and small organizations in... read more
Alex Hejnosz Chief Revenue Officer/Co-Founder
As a co-founder of CipherHealth, Alex Hejnosz has led the company through significant growth since inception. He is... read more
Nate Perry-Thistle Interim CTO
(linkedIN bio)
Bart Engler VP, Health System Engagement
Bart Engler serves as the VP, Health System Engagement of CipherHealth.
Lydon Small VP of Sales, Health System Engagement
Lydon Small serves as the VP of Sales, Health System Engagement of CipherHealth.
Diversity & Inclusion at CipherHealth
Diverse employees at CipherHealth score the company 70/100 across various culture categories, placing CipherHealth in the Bottom 25% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CipherHealth across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
CipherHealth Perks & Benefits
CipherHealth offers a lot of great perks that set us apart from other companies in our industry. These include, but aren’t limited to, a monthly wellness stipend, discretionary PTO policy, Work from Wherever Wednesdays (Fridays in the summer), monthly office chair massages, 13 paid holidays, road warrior and TSA pre-check stipend for traveling teams, and so much more.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
CipherHealth PTO
CipherHealth's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is CipherHealth's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. CipherHealth's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding CipherHealth
What is CipherHealth address?
CipherHealth location is at One Penn Plaza, 3101
Who is the CEO of CipherHealth?
CipherHealth CEO is Randy Cheung, their score by employees is 66
What are the salaries in CipherHealth
The average salary for employees in CipherHealth is 104490$
What is CipherHealth eNPS?
The eNPS for CipherHealth is 11
How many employees work in CipherHealth?
CipherHealth has 150 employees
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