The coworkers. Most of them have been there for a number of years, and it can really feel like a family.
Employees who have been loyal to the business for a long time and produced amazing sales should be treated as the stellar employees they are. Also, communication would do them a world of good. Actually addressing employee and customer concerns.
The particular club I work at, Hustler's Barely Legal in New Orleans, has fallen to total disarray as a result of bad management. Girls are sexually harassed, and continually treated as sub par human beings. People are fired on a whim regardless of sales or loyalty. The club has become a mess.