-24
eNPS Score
Q&A With Direct Energy Employees
We know we are all at our best when we feel comfortable and included. We want our people to feel like they can be who they want to be at work, and we work hard to provide them with the respect and flexibility to do so.
How employees describe working at Direct Energy
please, no rate increase for electricity
pricing is very very high
We mail our payments certified mail it will how it ha been delivered to their PO Box but they don't post it in time and we get charged a late fee. I cannot wait until i am able to get out of this contract. unfortunately early cancellation is 5x last bill
They have ZERO Customer Service
Be honest! Don't lie or try to make profits from poor billing practices
Q&A With Direct Energy Employees
IDX: 0 TOT: 4
What does the leadership team at Direct Energy need to get better at?
Pick a direction. Stick with it. Staff projects reasonably. Set high but realistic goals instead of unattainable dreams.
What do your coworkers need to improve and how could you work together better at Direct Energy?
If every project in the company is the most important project in the company, it's impossible to set priorities.
Why do you feel undervalued and what would make you feel better about your compensation at Direct Energy?
Not comparable to other companies in the Industry. Absolutely zero job security. Executive leadership constantly changing direction.
Curious about what work's like at Direct Energy?
Anonymously Ask Direct Energy Employees Any Question
Should I work at Direct Energy?
38% of Direct Energy employees would encourage their friends to become coworkers, whereas 62% would not recommend working at Direct Energy to their friends.
| 38% | Promoters |
|---|---|
| 0% | Passive |
| 62% | Detractors |
